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Job Description

Meltwater, a global software as a service company, is looking to hire a full time Media Research Associate (MRA). As a Media Research Associate you will work on updating and developing our media contact database by researching information about journalists and media outlets across a variety of fields, industries and markets.

The MRA will be responsible for keeping our media contact database current and expansive. You will do this through researching media outlets such as newspapers, TV stations, blogs, and magazines to discover and contact journalists and bloggers. The research will primarily be done using online search engines, social media, email, and phone calls. The MRA will communicate with journalists to obtain information regarding their media careers, contact preferences and contact information. The MRA will undertake specific projects relevant to the development of Meltwater's media contact database, working creatively to contribute new ideas to improve the research development process.

The right applicant will enjoy data processing, research and have an interest in data science and technology. You must be able to meet research targets under deadlines and be able to work under some supervision. The applicant will feel comfortable speaking with journalists over the phone and making updates directly in our software applications. We are looking for a candidate with a great personality that fits with the exciting work environment of Meltwater. We work with amazing clients and are looking for exceptional employees!

Additional Information

  • Full time (40 hours a week)
  • Works out of our office in San Francisco
  • Starts immediately
  • Must be authorized to work legally in the US
  • Bilingual in Spanish or French preferred

Skills & Requirements

  • Strong ability to conduct internet research
  • Strong communication skills
  • Customer service experience
  • High school diploma or bachelor’s degree
  • Familiarity with MS Excel and G Suite
  • Familiarity with social media
  • Interest in basic coding
  • Ability to think creatively
  • Ability to self-direct
  • Basic understanding of business intelligence software (like Tableau), is a plus

Please send us your resume and Cover Letter by clicking on the "I'm interested" button. We are unable to consider any applications sent via email. If you have any questions concerning this position, please reach out to Lauren Babamoto, Hiring Manager for the MRA Team.

Hiring Manager
Lauren Babamoto

About the company

About Meltwater

Founded in Oslo in 2001 before moving our headquarters to San Francisco in 2006, Meltwater is the global leader in media intelligence, with over 2,000 employees globally and 30,000 corporate clients. Our innovative products help businesses extract insights from billions of online conversations and articles – we call it Outside Insight.

Unique Culture

For over fifteen years, Meltwater has maintained a very unique culture, based on a foundation and belief in people and the potential they possess, regardless of experience. Like many entrepreneurially focused companies, Meltwater employees embody the work-hard, play-hard spirit. Whether you meet an employee from San Diego or Hong Kong, you will likely discover many similarities in terms of their achievements, focus and superior communication skills.

Our office spaces are collaborative, open working environments in which teamwork, learning, and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

The “EEO is the Law” poster is available at: http://bit.ly/2KBm9Ei

And “EEO is the Law Supplement” poster is available at: http://bit.ly/2Kmxnxd

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

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Our Location

San Francisco

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