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Senior Support Engineer

  • Applications are considered on a rolling basis
  • London
  • Applications are considered on a rolling basis
  • London

F-Secure Countercept are currently looking for a Senior Support Engineer with a strong problem-solving mind-set to join our growing team. We are looking for someone with a good background in troubleshooting and administering Linux and Windows based systems. The successful candidate will work within the DevOps Countercept division of F-Secure alongside an established team, will provide support on internal technologies to different teams and clients and will have the freedom to explore their own personal research projects.

We are looking for someone with great passion (if this was not your job, it would be your hobby!) and curiosity when learning new technologies.

You will have the opportunity to work alongside a passionate and dedicated team including visibility on new and exciting projects as well as sharing knowledge across different areas of the business (working closely with our Threat Hunters, Consultants, Sales, and Customer Experience). This is an excellent opportunity for someone looking to work alongside some awesome DevOps and Security professionals and develop their technical expertise.

Everyone within Countercept is encouraged to have a constant focus on self-improvement, you will have the support of a fantastic team who are always on hand to contribute with their wealth of knowledge and get involved with any problem solving and examine new ideas with.

Who we think will be a great fit...

  • Leadership
  • At least one strong scripting skill: python, ruby, c#, bash
  • Strong Windows management and troubleshooting experience
  • Familiar with Windows SysInternals
  • Linux knowledge
  • Comfortable interacting with RESTful APIs (Postman)
  • Good Customer facing experience
  • Confident to create and manage support workflows

Bonus points...

  • ELK stack
  • Strong networking knowledge
  • Exposed to DevOps methodology
  • Experience on CentOS & Ubuntu platforms
  • Exposed to systems automation and configuration management (Puppet, Chef, Ansible)
  • Cloud Platforms (AWS, Azure)
  • Experience with Version Control Systems (Git)
  • Willingness to work ‘on call’ and potentially out of hours when required
  • Willingness to travel desired but not essential
  • A security oriented mind-set and willingness to develop their security knowledge

Who we are...

F-Secure Consulting delivers research-led cyber security to defend organizations from real-world attacks and build resilience into their approach. Our people are a mix of technical and creative experts – diverse, talented, and passionate people – working tirelessly to help us advance the industry with new ways of thinking. They lead their own development, in and out of the office. They call the shots when it comes to building a place to call home in our organization

Work with great people

Karolina Malagocka
Senior Marketing Manager
"At F-Secure we see the value of each and every person"
Zuzanna Kunik
Data Scientist
"As a data scientist, I love working closely to data. As an extrovert, I love working with people. In my current role I’m doing both. "
Jonas Lundberg
Global Cyber Security Solution Sales
"I feel confident in selling our services that protect our customers. It's extremely stimulating and gives me a sense of purpose"
Robert Petesic
Senior Security Specialist
"Positive atmosphere in the office and knowledgeable colleagues are pushing me to always give my best and learn more."
Ruediger Trost
Pre-Sales Manager
"After more than 11 years, I still go to the office with a smile, even if it is a Monday morning =)"
Sean Nel
Senior Software Engineer
"If you like working on cool, new stuff with lekker people"

Great Place to Work

  • Over 1,700 amazing colleagues in nearly 30 offices

  • Possibility to protect the world

  • Work with best of class experts who care

  • Relaxed, open and fun working environment

  • 68+ of nationalities

  • Global with the spirit of a small company

About the company

At F-Secure, we are committed to helping people and businesses be free in the digital world, without having to worry about cyber security. Every day, our Fellows face the daunting challenge of outsmarting those that disrupt the digitalized world. A difficult task, we know, but something we all come together to do for our customers. We make the world a safer place.

Our Fellowship of people have a shared interest in being successful together and being open and honest with each other. At F-Secure, we meet each other as equals, but challenge each other’s ideas – we believe this makes us all better and creates a more secure environment for our customers.

As an F-Secure Fellow, you’ll be joining a tight knit network of over 1,600 colleagues, spread over 25 offices around the world. To us, Fellowship means that what we do together is more important what I do. At F-Secure you will be part of our Fellowship. Be who you are – bring your best self.

1988F-Secure established under the name Data Fellows

1992First public hysteria about a computer virus

2002First Antivirus for mobile phones

2004F‑Secure Labs launches first antivirus industry blog

2009F‑Secure’s next step into the cloud

2015F-Secure aims to become the leading European cyber security company

2018MWR InfoSecurity joins F-Secure

Danielle Acott | Hiring Manager

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F-Secure Cyber Security Ltd

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