Solution Consultant

Job Description

Global Network Services drives and contributes in delivering cloud-based projects and highly quality e-invoicing and procurement products. Within this global team, we act as Network solution delivery experts towards our customers and internal stakeholders.

We are now looking for a Solution Consultant to join our team

to further build and deliver our first-class Network solutions for customers around the globe. As part of this global implementation team, the consultant provides strong technical consulting and solution guidance for our Network services. In addition, the selected person plays an important role in securing Basware’s and our customers’ success and works in close collaboration with regional project managers, our Product Management organization, R&D, Production and Support.

We’d love for you to be a passionate, curious and goal-oriented team player with a strong drive for customer success throughout the delivery lifecycle.

As a Solution Consultant, you are responsible for:

• Leading the Network Solution implementations by translating technical requirements to clear project deliverables.
• Interfacing with the project team to drive the project successfully to its closure.
• Implementing Basware Network Solutions in accordance with the delivery lifecycle, quality guidelines and local/legal requirements.
• Acting as an implementation expert for local projects and global rollouts.
• Network Delivery subject matter expert input during the delivery phase.
• Learning, mastering and understanding the Basware services, platforms and portals from a technical point of view.
• Driving technical project follow-up of your project portfolio for both customer and any internal stakeholders during all phases of the delivery lifecycle.
• Obtaining and ensuring customer engagement via effective communication and a proactive delivery approach.
• Cooperating with internal stakeholders such as other delivery units, R&D, Product Management, etc. to assure timely and correct project deliveries.
• Advising customers on how to most effectively use our solution and delivering customer training.
• Participating in continuous delivery excellence and process improvements.
• Addressing technical queries, both during and occasionally after project go-live.

Ideally, you possess the following skills or experience:

• IT / Computer Science Bachelor or Master degree.
• Relevant experience in technical project delivery.Having a software engineering background is considered an advantage.
• Knowledge of software development and delivery experience with the implementation of software products.
• Ability to take on both a technical consulting and project coordinating role.
• Strong analytical and consulting skills.
• Knowledge of ERP systems and e-invoicing solutions is preferred.
• Fluent in written and spoken English.
• Highly collaborative approach and skilled in working in a matrix environment with global distributed teams.
• Quick learner with the correct hands-on attitude and a self-driven challenger, looking for continuous development and adding value to our processes.

At Basware you will be part of a Great Place to Work! Company that is profitably growing, dynamic and forward-looking! We have an open working atmosphere and great Basware spirit. We offer you competitive compensation aligned with your competences and performance, a supportive team and an opportunity to build your career in an international environment that drives you to succeed.