The Collections Analyst position is both intense and rewarding. It focuses on teamwork within the office and on positive collections balances of the Meltwater client base, ranging from Fortune 500 companies to government departments and national organizations.
What to expect as a Collections Analyst
Our Collections Analysts are responsible for maintaining effective ledgers with new and existing customers and partnering with other company departments. This is a key role in helping to fuel our expansion activities.
We encourage proactive, positive and respectful outreach to clients and extremely regular contact, to ensure a healthy portfolio of clients who trust us to look after their needs through their existing subscriptions and beyond.
Skills and Requirements:
Meltwater, a pioneer of Media Intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. More than 32,000 companies use Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. With nearly 20 years of experience analyzing data, Meltwater is dedicated to personal, global service built on the local expertise of 55 offices across six continents. Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack15, a global data science community. Learn more at meltwater.com.
Like many entrepreneurially focused companies, Meltwater employees embody the work-hard, play-hard spirit. Whether you meet an employee from San Diego or Hong Kong, you will likely discover many similarities in terms of their achievements, focus and superior communication skills.
Our office spaces are collaborative, open working environments in which teamwork, learning and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them.