We're currently looking for our next Systems Operations Support.
The main objectives would be:
Provide local language on-site support for critical applications and instrument connections incidents
Responsible for configuring the communication between systems and lab instruments
Install/Upgrade Firmware on Instruments as part of the communication set-up
Facilitate the interaction with remote Application Support Teams
Execution qualification scripts and providing technical info for scripting
Perform installation qualifications (GxP), and if appropriate for non-GXP systems
Participate in change management and project initiatives, application upgrades and lifecycle management initiatives as SME to provide technical input and guidance for local/global systems
Assist in beta testing of new equipment
Document ‘build’ processes for execution by support team
Vendor contact when required (troubleshooting, licensing,…).
License management for use of local licenses
Qualification & validation work
Technical Documentation writing
Skills & Requirements
• Documentation (GDP - Good Documentation Practices)
• Fluent in Dutch & English. French would be a great plus.
• Connectivity (COM, IEEE, Ethernet, ...) - hardware/software (to physically connect & configure systems to pc’s/servers)
• Scripting (write batch or automation scripts)
• Troubleshooting - analytical mindset
• Solution minded - be able to improvise and search for alternative solutions
• Testing (new drivers, packages, software, new technologies, …)
• Independent attitude
• Structured way of working and result driven
• Cooperate between teams -inter & off-shore teams
About the company
Part of the Capgemini Group, Sogeti operates in more than 100 locations globally. Working closely with clients and partners to take full advantage of the opportunities of technology, Sogeti combines agility and speed of implementation to tailor innovative future-focused solutions in Digital Assurance and Testing, Cloud and Cybersecurity, all fueled by AI and automation. With its hands-on ‘value in the making’ approach and passion for technology, Sogeti helps organizations implement their digital journeys at speed.
A global leader in consulting, technology services and digital transformation, the Capgemini Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion. People matter, results count.