Phishd are currently looking for a Service Delivery Manager to join our rapidly expanding team who work to service, advise, and impress our awesome clients around the world.
This role at Phishd offers the enviable opportunity to work within a dynamic, and rapidly growing business division that benefits from being part of one of the largest independent cyber security providers in the UK, with a long list of established, industry-leading clients.
The successful candidate will be able to grow rapidly with the business, being given responsibility and autonomy, but also exposure to some of the smartest people in the industry.
If you have the ambition, drive, and ability to fulfil this role, then we’d love to hear from you.
Phishd’s strength lies in the unparalleled service from a team of dedicated Service Delivery Managers.
The Phishd delivery powerhouse are responsible for the end-to-end client experience, from:
A successful Phishd Service Delivery Manager is seen as the first point of contact for our clients if they have a phishing or security culture related question. We love being the experts!
Tell Me More…
This role is based in our central Manchester office. There will also be a requirement for travel to other offices, particularly London, and to UK-wide client sites for ad-hoc meetings, workshops and quarterly insights sessions.
Phishd service clients globally, and therefore we would like someone who is open to international travel. You may also be required to spend time with our F-Secure fellows in the US, Asia, Europe and South Africa. You will be instrumental in supporting and being part of our global growth strategy.
Who we think will be a great fit...
We are looking for a driven individual with a passion for working closely with clients!
A successful Phishd Service Delivery Manager is brilliant at building relationships, can balance many different activities at once, and wow in a client meeting.
If you have experience building great relationships with multiple clients and helping them to realise their goals, perhaps in an Account Management, Events Management, or Project Management role, then we are excited to hear from you. An interest in the cyber security is essential but experience in this industry is not.
If you are a self-starter, with experience working with clients and looking for a foothold into, or to further your experience in the cyber security world, then get in touch.
Who Are Phishd…
Phishd are a division of F-Secure group. We offer strategic phishing simulations to clients all over the globe, targeting thousands of employees with millions of phishing emails globally. From our Manchester and London hubs, we design, deliver, and executive simulated phishing attacks and provide solutions to clients that allow the reporting and detection of phishing emails.
Clients don’t come to Phishd to tick boxes. Clients come to Phishd to help protect their vital assets from being compromised by APT and nation-state level attackers.
Over 1,700 amazing colleagues in nearly 30 offices
Possibility to protect the world
Work with best of class experts who care
Relaxed, open and fun working environment
68+ of nationalities
Global with the spirit of a small company
At F-Secure, we are committed to helping people and businesses be free in the digital world, without having to worry about cyber security. Every day, our Fellows face the daunting challenge of outsmarting those that disrupt the digitalized world. A difficult task, we know, but something we all come together to do for our customers. We make the world a safer place.
Our Fellowship of people have a shared interest in being successful together and being open and honest with each other. At F-Secure, we meet each other as equals, but challenge each other’s ideas – we believe this makes us all better and creates a more secure environment for our customers.
As an F-Secure Fellow, you’ll be joining a tight knit network of over 1,600 colleagues, spread over 25 offices around the world. To us, Fellowship means that what we do together is more important what I do. At F-Secure you will be part of our Fellowship. Be who you are – bring your best self.
1988F-Secure established under the name Data Fellows
1992First public hysteria about a computer virus
2002First Antivirus for mobile phones
2004F‑Secure Labs launches first antivirus industry blog
2009F‑Secure’s next step into the cloud
2015F-Secure aims to become the leading European cyber security company
2018MWR InfoSecurity joins F-Secure