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AMS Analyst

  • Dublin
  • Dublin

Job Description:

  • Applications monitoring, maintenance and support.
  • Incident Management, Problem Management and resolution
  • Change & Release coordination and support
  • Defect fix deployments and support
  • Installation and configuration of applications, software packages.
  • Advise on risks and suggest corrective actions.
  • Vendor coordination
  • Good documentation and writing skills
  • Excellent troubleshooting and problem diagnose capabilities
  • Ability to work independently and as well with team
  • Runbook preparation, Environment request management, Release notes, etc.
  • Should have good communication and interpersonal skills
  • Delight clients with our delivery and continuous improvements on delivery process, quality and productivity.
  • Flexible to work in Shifts

Skills & Requirements

Skills and Requirements:

  • Minimum 3 years hands on experience in maintenance and support of critical financial applications in Production environments on Premise
  • Hands on experience in Linux & Windows OS support, troubleshooting and administration
  • Hands on experience and knowledge in ITIL processes - Incident management, Problem Management, Change & Release management
  • Strong Knowledge & experience in Application and web servers such as JBOSS, Apache and WebSphere support
  • Strong Scripting experience in any of 2 - Shell Scripting, Perl, Python and Ruby
  • Knowledge of Networking concepts, Storage, Database and Infrastructure is preferred
  • Knowledge and experience on tools like Atlassian JIRA, confluence, HP ALM, Nexus, Jenkins, GoCD, ELK, Nagios, Selenium, Chef/puppet/Ansible etc.
  • Knowledge and exposure in DevOps latest trend tools
  • Knowledge of Cloud platform support, AWS, Azure is an added advantage
  • Should have good communication and interpersonal skills along with good documentation and writing skills

Great Place to Work

  • 25 days annual leave

  • Health care

  • Pension

  • Life assurance

  • Tax saver travel ticket

  • Bike to work scheme

  • Employee assistance programme

About the company

Part of the Capgemini Group, Sogeti operates in more than 100 locations globally. Working closely with clients and partners to take full advantage of the opportunities of technology, Sogeti combines agility and speed of implementation to tailor innovative future-focused solutions in Digital Assurance and Testing, Cloud and Cybersecurity, all fuelled by AI and automation. With its hands-on ‘value in the making’ approach and passion for technology, Sogeti helps organizations implement their digital journeys at speed.

A global leader in consulting, technology services and digital transformation, the Capgemini Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion. People matter, results count.

Shane Keenan | Hiring Manager

I'm interested
Sogeti Ireland

Dublin
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