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Presales Specialist, APAC Enterprise Sales

  • Applications are considered on a rolling basis
  • Singapore
  • Applications are considered on a rolling basis
  • Singapore

About Meltwater:

Meltwater is the global leader in media intelligence and our innovative SaaS solutions help businesses extract insights from billions of online conversations and articles – we call it Outside Insight. With over 30,000 companies using Meltwater worldwide and more than 55 offices on six continents, Meltwater offers countless ways to make an impact. Meltwater has won several awards as a Top Employer worldwide, and our culture is based on a fundamental belief in people and the potential they possess. Our employees embody the ‘work hard, play hard’ spirit, and we are lucky to have some of the best and most talented people out there. Close mentorship and team unity are constantly emphasized to ensure every individual is continuously developing.

Role: Presales Specialist, APAC Enterprise Sales

As the Presales Specialist in our APAC region, you will be working with our Enterprise Sales Team to support our highest value growth opportunities throughout APAC. Majority of our clients at Meltwater are on the SaaS subscription model, however for our top percentile of clients who have a greater need for customisation, Meltwater’s APAC Enterprise Sales is the dedicated team to consult and deliver curated solutions for their unique business needs.

Your primary responsibility as a Presales Specialist is to work with our APAC Regional Sales Directors on the presales and delivery stages of a sales cycle for complex solution offerings. In addition, the Presales Specialist will be responsible for developing project cost estimates and scope statements for proposals.

With the largest global mainstream news and social media source base, we enable any analysis to be built on top of the most complete data set possible. We surface these insights through our web & mobile applications, reports and alerts, and enable our clients to integrate it with their internal systems through Meltwater’s APIs and leveraging on BI tools such as Domo, Tableau, PowerBI, etc.

Responsibilities:

  • Support APAC Regional Sales Directors in the development of cases in their pipeline and management of sales opportunities from lead generation to closure.
  • Work with the APAC Regional Sales Directors on the presales stage for complex deals, such as preparing collaterals & pitch decks, creating mock-ups, doing demos, and sharing relevant case studies.
  • Own presales activities till solution delivery stages by understanding, communicating, and interpreting client’s requirements and business processes. Thereafter, you will need to deliver and present Proof of Concepts (POC) when necessary.
  • Meet clients and post-meetings, you will need to develop a solution proposal that includes scope, assumptions, implementation plan, technology solution options, and recommendations in addition to costing / pricing estimate.
  • Fully understand the clients’ business agenda and in turn, provide useful and constructive feedback to Engineering / Technical Specialist to fine-tune and customize solutions for clients.
  • Work as a solution advisor to provide guidance on governance, strategy and transformation.
  • Render support in tender writing, RFP processes, final offer negotiations.
  • Facilitate and coordinate the sharing of use cases from individual sales reps to the whole of APAC Enterprise Sales team.

Requirements:

  • Bachelor's degree in a related specialization.
  • 1 - 3 years of relevant work experience.
  • Proficient in using Microsoft Excel.
  • Some familiarity with data visualization tools such as Tableau, and some experience with scripting languages such as Java, Python, R, SQL is a plus.
  • Passion for entrepreneurship & technology, SaaS industry & media intelligence, and you should be a regular consumer of the news / media.
  • Good to have prior experience with software demonstrations.
  • Exposure to full sales processes from prospecting to close.
  • Adept at search / research & analytics software tools, e.g. Boolean searches etc.
  • Excellent written and spoken English.
  • Good interpersonal, communication and stakeholder management skills.
  • Self-motivated, proactive, initiative and organized with the ability to work under tight deadlines and in a high-pressure environment.
  • Team player, mature, and a self-starter.
  • Keen eye on how to use data analytics to improve clients’ business impact.

Work with great people

Aloysius Yeo
Project Manager, Enterprise Solutions
"Meltwater has given me opportunities to grow and develop. The flat culture has enabled me to learn from the senior managers in the company and has definitely helped in my personal development."
Ayesha Mumtaz
Managing Director, Client Success
"What attracted me to Meltwater was the energy, diversity and the possibilities to grow."
Amanda Shaw
Senior Manager, Client Success
"Meltwater teaches you to learn fast and fail quickly. We support a growth mindset, and from the most junior staff to senior management, everyone is accessible and supports each other's career."
Gordon Toh
Managing Director, Client Acquisition
"Meltwater's fast-paced business environment and forward looking leadership gives me confidence that I am investing my time into a rapidly growing industry."

Great Place to Work

  • Competitive salary & bonuses

  • Work-life balance

  • Generous vacation leave & medical benefits

  • Vibrant office space and well-stocked pantry

  • Progression and empowerment

  • Diverse, high-performance & collaborative teams

  • Flat hierarchy and strong support groups

  • Global presence with opportunity to travel

  • A uniquely Meltwater culture

About the company

Meltwater, the pioneer of media intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. We believe that business strategy will be increasingly shaped by insights from online data. Organisations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to make timely decisions based on real-time analysis.

More than 30,000 companies have used Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. With nearly 20 years of experience analyzing data, Meltwater is dedicated to a personal & global service built on the local expertise of more than 60 offices across six continents. Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack15, a global data science community.

Keen on a 'virtual tour' around our Singapore office?
VISIT: https://www.humanresourcesonline.net/photos-meltwaters-singapore-office-is-a-melting-pot-of-fun-and-winning/

Culture!

Meltwater has won several awards as a Top Employer worldwide, and our culture is based on a fundamental belief in people and the potential they possess. Our employees embody the ‘work hard, play hard’ spirit, and we are lucky to have some of the best and most talented people out there. Close mentorship and team unity are constantly emphasized to ensure every individual is continuously developing.

We create an environment where our people are motivated by their colleagues to discover new strengths and shine even brighter. We keep our entrepreneurial spirit alive within every team and every department—delighting in hard work and relishing the feeling of accomplishment that comes with it.

Our values are at the core of our culture, and they can be summed up by the acronym MER, which means “more” in Norwegian.

Moro [‘mo(·)ro]
Norwegian for “Fun.” We believe that in order to become successful as a whole, we should all enjoy ourselves. That’s why we promote a fun, collaborative working environment.

Enere [‘e nðr’e]
Norwegian for “Number One.” At Meltwater, average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations.

Respekt [re’spekt]
Norwegian for “Respect.” We believe it matters how a company or an individual becomes number one. Striving to be the best doesn’t mean sharp elbows: we should all treat our colleagues and customers with respect and humility.

MER
An acronym for Moro, Enere and Respekt, which creates the Norwegian word “More.” We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones. Though simple on the surface, our values guide us in everything we do, from how we prioritize our objectives and make decisions to how we clarify expectations and measure our success.


Talent Acquisition, Meltwater Singapore | Hiring Manager

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Meltwater Singapore

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