English speaking Client Support Representative
Please note: Applications will not be considered should you not have all of the above prerequisites.
We are looking for a full-time Client Support Representative to join our team here in our Cape Town office. We are on the lookout for someone who can prioritize in a high volume environment and understands our client’s needs on a daily basis.
The Support Legends at Meltwater are part of our Client Experience department which consists of passionate people who take pride in going the extra mile to deliver outstanding service. You will be the first point of contact for helping our clients and work closely with our Client Experience and Product Management team.
We are looking for people who are interested in developing their skills in an international and dynamic workplace, and a positive and solution-oriented attitude is a must-have.
What you'll do:
What should you have:
What we offer:
Fun, cosmopolitan and international work culture
Continuous training throughout your career
Accelerated leadership and promotion program
Global career opportunities
Competitive salary model
Based on a foundation and belief in people and the potential they possess, regardless of experience. Like many entrepreneurially focused companies, Meltwater employees embody the work-hard, play-hard spirit. Whether you meet an employee from San Francisco to Cape Town, you will likely discover many similarities in terms of their achievements, focus and superior communication skills.
Our office spaces are collaborative, open working environments in which team work, learning and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them.
For over fifteen years, Meltwater has maintained a very unique culture. More about us! Watch here!
Learn more about Meltwater on our website at www.meltwater.com
Learn more about the Meltwater Entrepreneurial School of Technology (MEST) at www.meltwater.org