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Suomenkielinen asiakaspalvelija

  • Viimeinen hakupäivä: 22. marraskuuta 2019
  • Stockholm
  • Viimeinen hakupäivä: 22. marraskuuta 2019
  • Stockholm

Pidätkö asiakaspalvelutyöstä ja puhut suomea? Kiinnostaisiko sinua työskennellä tiiviissä tiimissä, jonka jäsenet tukevat ja auttavat toisiaan saavuttamaan huippuluokan asiakaspalvelua? Mikäli vastasit KYLLÄ molempiin, tämä paikka voi olla juuri sinulle!

Asiakaspalveluosastomme Tukholmassa etsii parhaillaan suomenkielistä asiakaspalveluhenkistä työntekijää mukaan porukkaamme.

What’s the deal?

As a Finnish speaking Customer Service Agent, you will be handling incoming calls and e-mails from Qliro customers in Finland and help find the best possible solution to their concerns. You will also have an important role of being the customers voice within Qliro, by bringing customer feedback and needs forward to your colleagues working with product development.

You will be a part of the Finnish customer service team, which currently consists of 6 team members, both full-time and part-time employees. Hae nyt mukaan iloiseen tiimiimme!

Together, we work on creating a long-term relationship based on trust with our customers and merchants. We continuously strive towards building additional value for our customers and therefore it is important that you are driven, enjoy a fast-paced environment and are passionate about delivering awesome customer service.

Also, as we are in a very exciting phase with a fast-growing client base, we are looking for talented people who are responsible, proactive, and continuously look for ways to improve routines, processes and way of work.

Working hours are currently 08:00-17:00 on weekdays.

Who are you?

  • You love service and customers, you are precise, structured and work well under pressure.
  • You are positive and think it is fun to grow in your role. We also think you have good analytical skills and are used to working on a computer.
  • You have good understanding of Finnish and can fluently communicate with Finnish customers in both speech and text.

What can we offer you?

Qliro offers a dynamic and fast-paced Fintech environment with teams of driven and flexible individuals. We thrive on challenges, personal growth and you will be able to excel within the company. We have a learning and development focused environment with an emphasis on knowledge sharing and training. We work hard to create a workplace that is diverse and inclusive, where you can have a great work-life balance and love the work you do.

In terms of compensation - You’ll get an attractive salary, pension, and insurance plans, along with 25 days annual leave and some great staff discount on purchases within the group.

Buzz: Customer-centric, Customer Experience, Asiakaspalvelu

Voit ilman muuta lähettää hakemuksesi suomeksi!

Työskentele mahtavien kollegoiden kanssa

Niklas
Engineering Manager, Merchant Products
"Working with fantastic people makes Monday the best day of my week"
Nooshin
Software Engineer, Consumer Finance
"I have the opportunity to work with my awesome colleagues on an everyday basis as well as hack days when we want to try new technologies"
Ashesha
QA Engineer, Merchant Products
"I love the Qliro culture because it provides me with opportunities to grow both professionally and personally"
Michael Bengtsson
System Owner
"Working with inspired and talented colleagues is energizing and brings out the best in you."

Meillä on loistavat edut

  • Fantastic colleagues

  • Centrally located office

  • Be part of an entrepreneurial culture

  • Diverse and inclusive workplace

  • Attractive salary, pension and insurance plans

  • 30 days' annual leave

  • Great staff discount on purchases within the group

  • Breakfast on Thursdays

Tietoa yrityksestä

WOW in everything we do

Our company was founded in 2014 and the team was given one task, bring a new payment solution to the market, in only 6 months.

Today we have grown to a team of over 200 people from over 30 different countries. We are an E-commerce business that expanded to consumer finance supplying costumers in all of the Nordics. We have launched a range of commercially successful products, including a pay-after-delivery product, an e-commerce checkout, D2C saving and loans products, apps, self-service website and merchant-facing interfaces.

Qliro offers a dynamic and fast-paced Fintech environment with teams of driven and flexible individuals. We thrive on challenges, personal growth and we have a learning and development focused environment that emphasis on knowledge sharing and training. We work hard to create a workplace which is diverse and inclusive, where you can have a great work-life balance and love the work you do.

Want to learn more about us as an employer please visit our career page.

CultureEmpty

Through Collaboration

Everyday Curiosity

We Empower 

My Accountability

Camilla Sundqvist | Rekrytoija

Olen kiinnostunut
Qliro AB

Stockholm
Käy sivulla