Pidätkö asiakaspalvelutyöstä ja puhut suomea? Kiinnostaisiko sinua työskennellä tiiviissä tiimissä, jonka jäsenet tukevat ja auttavat toisiaan saavuttamaan huippuluokan asiakaspalvelua? Mikäli vastasit KYLLÄ molempiin, tämä paikka voi olla juuri sinulle!
Asiakaspalveluosastomme Tukholmassa etsii parhaillaan suomenkielistä asiakaspalveluhenkistä työntekijää mukaan porukkaamme.
What’s the deal?
As a Finnish speaking Customer Service Agent, you will be handling incoming calls and e-mails from Qliro customers in Finland and help find the best possible solution to their concerns. You will also have an important role of being the customers voice within Qliro, by bringing customer feedback and needs forward to your colleagues working with product development.
You will be a part of the Finnish customer service team, which currently consists of 6 team members, both full-time and part-time employees. Hae nyt mukaan iloiseen tiimiimme!
Together, we work on creating a long-term relationship based on trust with our customers and merchants. We continuously strive towards building additional value for our customers and therefore it is important that you are driven, enjoy a fast-paced environment and are passionate about delivering awesome customer service.
Also, as we are in a very exciting phase with a fast-growing client base, we are looking for talented people who are responsible, proactive, and continuously look for ways to improve routines, processes and way of work.
Working hours are currently 08:00-17:00 on weekdays.
Who are you?
What can we offer you?
Qliro offers a dynamic and fast-paced Fintech environment with teams of driven and flexible individuals. We thrive on challenges, personal growth and you will be able to excel within the company. We have a learning and development focused environment with an emphasis on knowledge sharing and training. We work hard to create a workplace that is diverse and inclusive, where you can have a great work-life balance and love the work you do.
In terms of compensation - You’ll get an attractive salary, pension, and insurance plans, along with 25 days annual leave and some great staff discount on purchases within the group.
Buzz: Customer-centric, Customer Experience, Asiakaspalvelu
Voit ilman muuta lähettää hakemuksesi suomeksi!
Centrally located office
Be part of an entrepreneurial culture
Diverse and inclusive workplace
Attractive salary, pension and insurance plans
30 days' annual leave
Great staff discount on purchases within the group
Breakfast on Thursdays
WOW in everything we do
Our company was founded in 2014 and the team was given one task, bring a new payment solution to the market, in only 6 months.
Today we have grown to a team of over 200 people from over 30 different countries. We are an E-commerce business that expanded to consumer finance supplying costumers in all of the Nordics. We have launched a range of commercially successful products, including a pay-after-delivery product, an e-commerce checkout, D2C saving and loans products, apps, self-service website and merchant-facing interfaces.
Qliro offers a dynamic and fast-paced Fintech environment with teams of driven and flexible individuals. We thrive on challenges, personal growth and we have a learning and development focused environment that emphasis on knowledge sharing and training. We work hard to create a workplace which is diverse and inclusive, where you can have a great work-life balance and love the work you do.
Want to learn more about us as an employer please visit our career page.