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Relationship Manager

  • Application Deadline: March 31, 2020
  • Stockholm
  • Application Deadline: March 31, 2020
  • Stockholm

We are looking for a Relationship Manager to join our sales team. As a Relationship Manager, you will lead the expansion of our existing Enterprise customers and tap into new opportunities within our current customer base. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.

We expect you to have high energy, an entrepreneurial tempo, and the ability to work closely with our marketing and product colleagues, with a strong focus on business opportunities and sales. We are looking for someone who can create relationships with our customers, who are some of the largest companies in the world.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter to a world-leading position. You will be one of the leading individuals making this happen.

Responsibilities for the role:

  • Commercial ownership of our current enterprise customers
  • Build relationships with customers such as Accenture, Unilever and Slack, in more than 150 different countries
  • Expand engagement and contracts with our current enterprise customers
  • Manage a continuous pipeline for new expanding opportunities
  • Ability to assess business opportunities and use data to inform decision-making and persuade others
  • Ownership of renewals of ongoing agreements and minimize churn
  • Set and develop the strategy for best-in-class scalable customer expansion and customer success
  • Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives
  • Collaborate with the Product team in terms of being the voice of our customers
  • Ability to travel (~5%)

Responsibilities not included in the role:

  • Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
  • Closing new customer contracts (Account Executives does that)
  • Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

  • World-class lead-generation from the Marketing and Product teams
  • Marketing and Sales teams to support in analysis and tactics
  • Customer Success Managers to support in driving adoption and usage with the customers
  • Sales Development Representatives to support in lead qualification
  • Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Pipedrive etc.)

Compensation model:

We strongly believe in the power of together, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend developers and marketing managers contribute equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team.

Work with great people

Soner
Front-end Developer
"Dog videos vs. Cat videos is the ever ongoing fight of Internet. Soner has clearly picked a side: Doggos. The cuter and hairier the better."
Federica
Sales Manager Europe
"All the way from Italian metropolitan via small town of Switzerland to Stockholm to be a part of the Menti-family. It's like it was written in the stars (check the cancer sign)."
Anna
Product Manager
"Anna is a Stockholmer and a part of the Mentimeter KTH alumni crew. When she's not innovating at Mentimeter, she's doing jumping jacks on the handball court or partying in the USA."
Carl
Head of Brand
"As a kid Carl wanted to be a fashion designer, but ended up doing the next best thing - branding and PR. When he's not at Menti he's touring Sweden with his cover band (apparently they're terrible)."
Sylvia
Customer Success Manager
"You might find Sylvia playing with her beloved dog (or any dog for that matter!) or watching Friends, of which she is a true fan. If you're lucky - she might also invite you to some Bulgarian dancing!"
Taylor
Data Visualization Developer
"Taylor moved all the way from US and A to join the Mentimeter team. Part of the MGC (Menti Ginger Club) and a nerd when it comes to visualization."

Skills & Requirements

Must haves for the role:

  • Experience of 1-2+ years with high volume / transactional sales (preferably SaaS), working with a CRM platform
  • Ability to assess business opportunities and use data to make informed decisions and persuade others
  • Passion for building relationships and work with long-term engagements
  • Knowledge of software contract terms and conditions with the ability to create fair transactions
  • Strong negotiation skills and accurate forecasting skills
  • Ability to manage a large number of prospects simultaneously while positioning company products against direct and indirect competitors
  • Sustain success in acquiring new business or customer acquisition
  • You are required to have professional level English - we sell to 150+ countries today
  • Excellent communication skills

Not required:

  • You don't have to know Swedish (daily work is carried out in English and the Mentimeter team currently boasts 19 different nationalities!)

Mentimeter is listed as the fastest growing Swedish startup in 2018. Our vision is to transform presentations and meetings into fun and interactive experiences. We have over 50 million users and customers in more than 150 countries. We are building a modern and diverse product-first tech company and are based in beautiful Stockholm.

Great Place to Work

  • Competitive salary

  • Private chef making lunch 3 times/week

  • A diverse, modern and inclusive work environment

  • Pension scheme at ITP level

  • External leadership coach for every team member

  • Attractive insurance package

  • Personal development opportunities

  • Wellness allowance 5000 sek/year

  • Annual 1 month inspiration trip

About the company

Our vision is to transform presentations and meetings into fun and interactive experiences.

We have created a frictionless software with beautiful visualizations that enable leaders to engage their audience.

With Mentimeter, users become the best presenter they can be. Meetings become more productive, participants learn more and have fun whilst doing it.

Our mission is to turn presenters into superstars.

We have more than 60 million users and customers in 150 countries.. on our way of making the world a better place, one presentation at a time!


2018-12-05Mentimeter wins the Gasell price as the fastest growing tech company in Sweden

2018-01-02Mentimeter has found its recipe for success - the company moves to Lisbon in 2018

2017-01-15The entire Mentimeter team moves temporarily to Barcelona for one month to get inspiration

2016-08-15Point Nine Capital Lists Mentimeter as one of the most interesting SaaS companies in the Nordics

2016-01-27Mentimeter temporarily moves to San Francisco to join Dave McClure's 500startups

2015-07-13Won Best User Interface in Microsoft Office App Store

2014-06-07Angel Investment from Per Appelgren, Meg Charles-Horn, Lars Wiklund and Fredrik Linder

Mentimeter

Stockholm
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