Service Desk Analyst - IT Infrastructure Team
Meltwater is hiring an IT Service Desk Analyst in our Manchester, NH Office. We are seeking a self-motivated, tech savvy, team player with strong IT Help Desk and User Support experience.
Provide 1st and 2nd line Support for the users utilizing the HelpDesk Trouble Ticket System.
Provide 1st and 2nd line support remotely when needed.
Management of IT equipment in support of user onboarding and offboarding.
SKILLS & EXPERIENCE:
KEY ATTRIBUTES NECESSARY FOR SUCCESS:
Fresh fruits & free drinks
Personal Branding Support
Ergonomic desks and chairs
Opportunities to travel
Open Source Contributions
Conferences and Tech Talks
Meltwater builds digital intelligence and marketing solutions for a global client base. All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!
Read on our underthehood blog to see which problems our engineers are solving. Also have a look at what life is like at Meltwater. We are more than 1200 people across the globe, so there is a lot going on. To learn even more about who we are and what we do, visit our company profiles on Xing, LinkedIn, Facebook, and Twitter.