The Content Support team supports our Sales organization in solving content related issues in order to insure the flow of high quality data into the Meltwater Platform. This has immediate impact on the Meltwater customer base.
We are looking for ambitious professionals to join our team in Budapest. You’ll join a truly enthusiastic team of friendly people and will be working as part of the wider Support engineering team across the globe. A candidate who has good communication, problem solving and organizational skills is likely to succeed.
Your main responsibility in this position is to continually update a database of website crawling configurations.
It is beneficial if you have a basic understanding of the topic "Web Data Extraction" and its associated challenges. But it is not a must since all required training will be provided to you in order to master your tasks.
Essential duties and responsibilities:
Master the in-house web UI tools used to update website crawling configurations
Manage a pipeline of tickets and respond to cases assigned to you
Continuous improvement of content quality and expansion of content coverage via the in-house UI
Participate in knowledge sharing (discussions and input towards knowledge base/documentation)
(All required training will be provided. Furthermore, it is of advantage that you'll be sitting close to our engineering teams that maintain the in-house UI and the Crawler system)
Fluent in English (don’t know Hungarian? no problem!)
Good communication skills
Proficiency in IT related matters
Strong analytical skills, accuracy and reliability
Strong knowledge of HTML and CSS
Additional preferred skills
Basic knowledge of Web Data Extraction and the usage of regular expressions and XPATHs in that context
Firm understanding of HTTP protocols (status codes, authentication, etc.)
Experience with issue tracking systems and tools like JIRA
Fresh fruits & free drinks
Personal Branding Support
Ergonomic desks and chairs
Opportunities to travel in Europe and the U.S.
Open Source Contributions
Conferences and Tech Talks
Meltwater builds digital intelligence and marketing solutions for a global client base. All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!
Read on our underthehood blog to see which problems our engineers are solving. Also have a look at what life is like at Meltwater. We are more than 1,500 people across the globe, so there is a lot going on. To learn even more about who we are and what we do, visit our company profiles on Xing, LinkedIn, Facebook, and Twitter.