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Job Description

Are you an insatiable reader? Are you constantly staying on top of current events? Do you have experience working with digital content? Meltwater is seeking committed and detail-oriented individuals with a passion for business information and analytics to join our North America Enterprise team. As an Enterprise Analyst you will work closely with Account Directors and clients using Meltwater’s web-based news and social media solutions to review, analyze, and provide insights to our clients based on their organizations, industries, and competitor landscapes.

The position will support the US Enterprise team which works with Meltwater’s biggest clients across North America.

The role is both is challenging and rewarding. The right candidate will be learning a wealth of knowledge about industry-leading clients, data analytics, excel, power point, and how to extract and report the right kind of insights to Meltwater's top clients.

Individuals should be detail oriented, hardworking, enthusiastic, and motivated. Training will be provided to high potential candidates.


  • Research and gain a working knowledge of each client’s on-going industry and policy news
  • Be part of the Analytics team, providing support and reporting for various client projects and leveraging Meltwater’s proprietary software platforms
  • Become an expert user on in-house SaaS platforms
  • Assist team with senior management research requests
  • Help senior management research and develop pitches for new clients
  • Build Boolean Logic searches and basic analytics, set-up new users, update client cards, etc. (if you are not familiar with Boolean no worries, we will provide training on this)
  • Create reports by mining digital media and social media content based on each brand’s individual parameters
  • Analyze data streams from multiple media channels to measure impact of clients’ brand marketing, public relations and social media outreach campaigns

Skills & Requirements

  • Excellent writing ability
  • Adept at processing a high volume of disparate information and being able to identify key elements
  • Passion for digital content and social media
  • College graduate
  • Exceptional communication, interpersonal, research and leadership skills
  • Client focus and the ability to support and enable teamwork
  • Attention to detail, as well as a track record for meeting goals and tight deadlines
  • Demonstrated interest in technology, new media, marketing, public relations, digital analytics, or social media
  • Proficient in Microsoft office tools (outlook, excel, word). Mastery of excel is desired.
  • Tableau experience, a plus
  • Self-motivated and able to work without supervision
  • Candidates must be able to legally work in the US without visa sponsorship

Hiring Manager
Sascha Nash

About the company

About Meltwater

Founded in Oslo in 2001 before moving our headquarters to San Francisco in 2006, Meltwater is the global leader in media intelligence, with over 2,000 employees globally and 30,000 corporate clients. Our innovative products help businesses extract insights from billions of online conversations and articles – we call it Outside Insight.

Unique Culture

For over fifteen years, Meltwater has maintained a very unique culture, based on a foundation and belief in people and the potential they possess, regardless of experience. Like many entrepreneurially focused companies, Meltwater employees embody the work-hard, play-hard spirit. Whether you meet an employee from San Diego or Hong Kong, you will likely discover many similarities in terms of their achievements, focus and superior communication skills.

Our office spaces are collaborative, open working environments in which teamwork, learning, and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

The “EEO is the Law” poster is available at: http://bit.ly/2KBm9Ei

And “EEO is the Law Supplement” poster is available at: http://bit.ly/2Kmxnxd

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

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Our Location

Miami Beach

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