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Desktop Engineer - Windows Image
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Computer/IT Services


IT & Infrastructure


Mid level

Location: Luxembourg

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Hiring Manager
Nadia NAIR

Job Description

SOGETI is looking for a Desktop Engineer to join its Configuration team and as a key member of the Desktop team, you will manage the full lifecycle of the Windows10 Image.

You will be part of a team which interact with other team-members from SOGETI, in a multicultural and prestigious environment. You will also have the unique opportunity to gain experience by sharing technical knowledge with your futures colleagues.

Your challenge:

  • Responsible for the Window10 image Lifecyle: create, test, deploy and troubleshoot all images related issues; Update standard images;

  • Responsible for managing images on different platforms: physical computers, Tablets, Citrix and VDI;

  • Methodically troubleshoot issues & incidents;

  • Provide systems analysis techniques;

  • Create and maintain accurate documentation;

  • Develop and customize application packaging task sequences;

  • Write scripts and PowerShell programs to automate and refine processes used to support the images and packages;

  • Create/Administer/Troubleshoot Active Directory Group Policies;

  • Continue to develop skills, knowledge and ability to improve processes and procedures, and keep updated on trends and developments in the industry. This included meeting annual personal development goals.

Skills & Requirements

Qualification/ Technologies :

  • Knowledge of Windows 10 operating system features and key upgrade requirements;

  • Working technical knowledge of Microsoft's SCCM, primarily focused on image management, packaging and patching;

  • Experience in Framework and Software Distribution management Tools such as SCCM and/or USMT;

  • Strong experience with creating and managing GPOs;

  • Automation and Scripting languages/techniques such as PowerShell, Windows Command Script, or Visual Basic Script;

  • Experience working on deployments in environments with 10 000+ users;

  • Experience in Device and driver management;

  • Experience in packaging tools, such as InstallShield;

  • Excellent troubleshooting and diagnosis skills;

  • Positive can-do attitude with a mature and professional approach;

  • Excellent verbal communication and customer service skills;

  • Fluent in English and at least an intermediate level in French.

Education :

4+ years university degree in IT with 4 to 7 years of professional experience; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.

About the company

With a staff of more than 750 experts, Sogeti is the main provider of IT services in Luxembourg. Subsidiary of the Capgemini group, the Sogeti group counts over 25 000 employees worldwide in 15 countries and around 200 000 IT professionals based in 40 countries as part of the Capgemini group.

We provide a broad range of IT services in 4 lines of business (Digital, Infrastructure/Cloud, Security and Testing) in cutting-edge domains of expertise such as Business Intelligence, Statistics, Enterprise Content Management, Application Management & Modernisation, Cloud Computing, Desktop & Unified Communication, Cybersecurity or DevOps. Sogeti is able to deliver both private and public sectors and owns more than 120 active accounts in Luxembourg.
As diligent business partners, we endeavour to provide solutions suited to our clients' needs with a mutual goal to succeed and to perform. Our staff members' passion for IT, skills and professionalism are highly valued by our clients. We take pride in our staff's commitment and help them in every way we can to achieve their career objectives.

Our offer
Sogeti is the perfect place to bring your passion for IT into play while learning new skills. You will be given the opportunity to develop your career through interesting projects and your evolution will be monitored closely by your line manager and HR team. Moreover, you will be encouraged to attend training courses to broaden your knowledge and obtain certifications. You can also count on an attractive salary and fringe benefits (e.g. company car, meal allowance). Voted as the second richest country in the world, Luxembourg offers a high quality of life in a multicultural environment.

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