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Team Assistant (Shanghai based)

  • Applications are considered on a rolling basis
  • Shanghai

Meet with the team

Meltwater’s Client Insight team plays a vital function which is designed to empower our clients in China. By handling various sources of data, we help our clients to uncover insights and gather analytics in the market which they are operating in. We deliver intelligence reports based on our analysis of different media outlets. We help to analyze media impact, draw out trends and deliver that analysis to our client. We are proud of ourselves for being a true partner in our client's business.

About Team Assistant

We are looking for a bright, positive and dependable team assistant with proven track record to join our team supporting the Client Insight Team. As a team assistant, you will keep a constant pulse on your team’s operations and work strategically on projects and events that will allow everyone to do their best work. You are indispensable for the daily operation of CI Team. You never miss a detail and are capable of remaining focused and solution-oriented in our dynamic and ever-changing environment. You enjoy juggling diverse responsibilities, taking initiative on new projects/optimizing the process and working as a team player. Most of all, you handle all communications professionally with self-confidence and humour. You will have a set of KPIs to measure your success, you will be well compensated with a competitive bonus. For the right candidate, you are a master at complex calendar management, meeting planning, coordination, project management, learning new things and tools every day.

What you will be doing?

  • Completes a broad variety of administrative tasks for CI team including, but not limited to providing support on daily operation, managing extremely active calendars and expenses, coordinating the client visits, ordering office supplies, managing business travel, conducting the meeting minutes taking
  • Facilitate staff meetings by taking notes and organizing work streams
  • Ensure all processes for hiring and terminations are followed, working closely with HR, IT and Project Manager
  • Onboard new employees to ensure all required equipment, training, and other logistics are well set up
  • Plan, coordinate, and execute varying types of internal meetings and events including monthly team event and team building activities
  • Prepare monthly project delivery plan and keep posted report owners and account managers for any changes
  • Update project tracker in team level and monthly renewal list in individual level
  • Provide support on preparing project guidelines for new projects and make sure all current guidelines are updated
  • Key contact for all vendor billing and support on all business requests and communication
  • Act as an information source and function as an internal liaison between management when necessary
  • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
  • All other assistant work assigned by the project manager

Work with great people

Isaac Zhang
Managing Director, Client Success, Shanghai
"Joined CA Shanghai in 2014, promoted to be MD in 2016 - one of the quickest ever MD promotions in APAC. He likes collaborative, fun and energetic team that everyone gives 120% effort day in day out."
Joey Lee
Managing Director, Client Acquisition, Hong Kong
"Joined as Summer Intern in 2014 and promoted as MD in 2017. The accelerated career path here allows him to grow fast and dream big. "
Chloe Wei
Managing Director, Client Success, Beijing
"The first ever Mainland CS hire, joined in 2012 and promoted as CS Beijing MD in 2017. She launched the new CS efforts in Beijing and keep raising our bar higher to succeed in China market!"
Zoe Wang
Managing Director, Client Acquisition, Beijing
"Joined us in 2016 after graduated from University of Edinburgh. She promoted to MD in just 2 years and is currently leading a fast growing team that is looking for entrepreneur partners."

Skills & Requirements

What we would like to see from you

  • Bachelor degree holder
  • 1-3 years working experience in relevant areas (administrative, operational, assistant, client service etc.)
  • Excellent verbal and written communication skills (both English and Chinese)
  • Proficient with Microsoft Office applications
  • Ability to quickly learn new tools and technologies
  • Resourceful, detail-oriented, easy-going, and always be positive with a can-do attitude
  • Team oriented and willing to go above and beyond to support teammates
  • Ability to work well in a team environment and show flexibility as needed; willingness to take on ad hoc tasks and special projects
  • Mature, well-organized and approachable personality with good interpersonal skills; able to handle confidential information and sensitive matters
  • Impeccable time management & project management ability; able to multi-task and prioritize workload
  • Able to work efficiently and effectively in a fast-paced and dynamic environment
  • Ability to maintain professionalism and confidentiality when dealing with sensitive information and business matters
  • Strong work ethic, and motivation to learn, grow and succeed

Great Place to Work

  • Competitive, comprehensive remuneration package

  • Gym Allowance with other cultural team activities

  • Global Business travel life insurance

  • Well stocked kitchens

  • Global meeting at cool destination

  • Overseas management training and conference

  • 20 paid holidays

  • Comprehensive Medical insurance for you

  • Fun and international working environment

  • Personal Laptop

  • Work visa is available

About the company

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. With over 2000 employees and 55 offices across America, Asia Pacific, Europe, Middle East & Africa, we help over 30,000 companies globally to make better, more informed decisions based on insights from the outside. We are dedicated to provide our global products with local insight.

We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work™. We're looking for exceptional candidates to contribute to our exponential growth in Greater China.

We also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.

Our Culture

Our culture is based on a fundamental belief in people and the potential they possess.

  • We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
  • We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
  • We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.

Check out our career site to learn more - https://www.meltwatercncareer.com

April Tang | Hiring Manager

I'm interested
Meltwater Greater China

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