IT Operations Manager
- Gårdsvägen 14, 169 70 Solna
- Hybrid
Adapteo is a leading space service provider in Northern and Central Europe. We help society thrive in an ever-changing world. With solutions based on our services and modular building concepts, customers get the impact they want with the flexibility of being able to transform, repurpose, scale up and scale down based on their changing needs. Our business model is circular and sustainable we aim to lead the industry on these topics to drive growth and make a positive impact on the world. Customer applications are in commercial and industrial offices, defense, health care, education, day care, and accommodation. In addition, we provide premium spaces for large events and exhibitions.
What you will do
As IT Operations Manager at Adapteo, you will lead our group-wide IT Operations, ensuring stable, secure and cost-effective IT services across the organisation.
You will oversee outsourced IT delivery, drive continuous service improvement and develop our operational model to support a modern IT environment built around SaaS, Microsoft cloud services and custom applications.
Reporting to the CIO and as part of the IT Management Team, you will play a key role in shaping our future IT operations, including leading the sourcing and transition of our next IT outsourcing partnership.
Responsibilities include:
- Lead IT Operations across workplace IT, Service Desk, infrastructure, networks and cloud services, ensuring reliable delivery and clear accountability across internal teams and external suppliers.
- Manage outsourced IT providers, challenging technical solutions, service quality and costs while driving supplier performance and continuous improvement.
- Own the IT Operations budget, including planning, forecasting, invoice control, cost optimisation and reporting.
- Drive improvements in incident, problem, change, service-level and continuity management, while developing effective operational processes for SaaS, cloud and custom applications, including operational readiness for new solutions.
- Lead the sourcing and transition of Adapteo's future IT outsourcing agreement and manage the IT Operations team.
Skills & Requirements
Your profile
- 10+ years of experience in IT Operations, infrastructure, cloud or IT service delivery, including senior responsibility for outsourced services and team leadership.
- Relevant university degree or equivalent professional experience.
- Strong technical background with earlier hands-on experience in Microsoft 365, Azure, Entra ID, Intune, networks or related technologies, and a solid understanding of SaaS, cloud and privately hosted applications.
- Proven experience managing major IT outsourcing partners, including supplier performance, contracts, commercial negotiations and sourcing or transitioning outsourcing agreements.
- Solid experience in IT service management, including incident, problem, change and continuity management, with a focus on continuous improvement.
- Strong commercial and financial judgement, including experience managing IT budgets, forecasts, supplier costs and invoices, combined with fluent written and spoken English.
We Offer
- Ownership and accountability: You take responsibility, drive issues to resolution and establish clear expectations across internal teams and external suppliers.
- Technical and commercial judgement: You combine technical expertise with financial and business understanding to challenge suppliers and make sound decisions.
- Continuous improvement: You work systematically, identify root causes and implement sustainable improvements in service quality, reliability and efficiency.
- Collaboration and leadership: You bring clarity to complex environments, build effective relationships and lead teams towards shared goals.
Application
If you find this role interesting, feel free to click the apply button to send us your application. We are reviewing applications on an ongoing basis.
We will conduct this recruitment internally and we are not collaborating with external agencies for this role.
Great Place to Work
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We contribute to a better future
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We accelerate together
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We are a solid company with a growth mindset
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We love flexibility
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Proactive, Collaborative & Committed
About the company
Adapteo is the leading adaptable space partner in Northern Europe. We develop, build, rent out and sell adaptable buildings for schools, daycares, care centres, offices, and accommodation. With our modular and circular building solutions, our customers can transform, repurpose, scale up and scale down based on their changing needs. That is how we build adaptable and sustainable societies (see our circular film here). Adapteo has a building portfolio of 1.6 million square meters and operates in Sweden, Finland, Norway, Denmark, Germany, Belgium, the Netherlands, Lithuania, Latvia and Estonia. We currently number about 700 employees with head offices in Stockholm, Sweden and Vantaa, Finland. A majority of our revenues is generated by rental contracts from the public sector.
Adapteo’s core values provide a foundation for our business and our culture. Whether employee, customer or stakeholder, your experience of Adapteo should be of a company that is Proactive , Collaborative and Committed.
testAdapteo operates in Sweden, Finland, Norway, Denmark, Germany, the Netherlands, Belgium, Lithuania, Latvia and Estonia.
testThe leading adaptable space partner in Northern Europe
testOur adaptable buildings are usually used as schools, daycare centers, offices, and accommodation, but can also be used as shops, laboratories or health care centres. We are only limited by imagination
testWe can deliver anything from one single classroom to solutions of several thousand square metres
testSustainability is at the core of our business at Adapteo; we incorporate sustainability aspects in our strategic planning, design, and operations. We have received Platinum rating from Ecovadis as a top 1% sustainable company.
Filippo Fero | Contact Person
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