Merchant Sales Manager

Job Description

Do you want to sign the merchants that give millions of employees more places to spend their benefits?

Are you interested in joining one of Europe's fastest growing companies? Do you want to impact the wellbeing of millions of users?

If yes, join us to make an impact in a fast-paced and dynamic environment where you'll grow our merchant network in Sweden, bring in strong and unique offers, and give our users more reasons to use Epassi every day.

Epassi's purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets.

Epassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.

Your mission at Epassi

You'll grow Epassi's merchant network in Sweden. Every new merchant you sign gives our users more places to spend their benefits, and more reasons to use Epassi every day.

You'll find and sign new merchants, mostly by phone, and guide each one from the first call to going live with Epassi. Your main focus is Savings, our offering of discounts and deals from merchants in areas like retail, technology, travel and experiences. As our priorities develop, you'll also sign merchants for other benefits, such as public transport or computer glasses. You'll join the Merchant Sales team in Sweden and report to the Head of Merchant Sales Sweden.

Your responsibilities will be:

• Recruit new merchants to the Epassi network, mainly through phone-based sales.
• Drive the full sales process, from prospecting to signed agreement.
• Own merchant onboarding and the quality of each merchant's first period with Epassi.
• Build our Savings offer across categories like retail, technology, home and house, sport and health, travel, and visits and experiences.
• Help launch new benefits, such as public transport and computer glasses, and support the Wellness (Friskvård) benefit when needed.
• Contribute to team results and help improve how we sell and onboard.

You'll be successful in this role if you:

• Sign new merchants in our prioritised benefits and segments.
• Bring in strong, unique merchant offers, especially in Savings.
• Keep a healthy pipeline, with steady activity across calls, meetings and conversion.
• Get new merchants live quickly after signing and make sure they deliver quality from their very first weeks.
• Help us sharpen our sales and onboarding processes.

What you'll be doing (daily):

• Prospect and make cold calls to potential merchants.
• Hold digital meetings, and meet merchants in person when it makes sense. No travel is required.
• Negotiate commercial terms and offers within agreed frameworks.
• Run onboarding for new merchants and follow up during their first period.
• Manage your pipeline and log all activity in HubSpot.
• Work with Customer Support, Merchant Operations, KAM, Partnership Development, Marketing and Product as needed.

What you should bring:

• 2+ years of sales experience, ideally in B2B and outbound new sales.
• Experience with CRM tools. HubSpot is a plus, as is Jira, Zendesk or similar.
• Strong communication, presentation and negotiation skills.
• An analytical mindset and a genuine interest in wellness, sports and employee benefits.
• Experience onboarding customers or partners is a strong plus.
• A background in retail, e-commerce, travel, experiences, technology, or the benefits and discount industry is a strong plus.

Your language profile:

You're fluent in Swedish and English, both written and spoken.

Your track record:

• You have a proven record in outbound new sales.
• You have consistently hit or beaten activity and sales targets.
• You have built your own pipeline from cold outreach and taken deals all the way to a signed agreement.
• Bonus points: you have also onboarded the customers or partners you signed.

Your competency profile:

Drive and resilience: You thrive in a high-activity sales environment. A "no" doesn't slow you down, you pick up the phone and make the next call.
Ownership: You own the journey from first call to a well-started merchant. Signing the deal is the beginning, not the finish line.
Structure and adaptability: You keep your pipeline organised and your priorities clear, and you adjust quickly when they shift.
Follow-up discipline: You do what you say you'll do, and every lead, meeting and onboarding step gets followed up and logged.
Collaboration: You work well with colleagues across functions and celebrate shared wins.
Proactivity: You take initiative, spot opportunities before others do, and act with urgency to drive results.

Why You Should Join Us:

• Be part of an ambitious growth journey and join a global community of driven, bold, entrepreneurial, yet humble Epassians in a company that is constantly evolving
• Work with a clear purpose, boosting everyday wellbeing, and create a meaningful, positive impact on both individuals and society.
• Thrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes and challenges.
• Come as you are, and we'll bring out the best in you and support your personal and professional growth.
• Join a fast-growing tech company with a strong financial foundation, offering opportunities to grow and make an impact together with us.
• Benefit from an inspiring and supportive work environment where employee wellbeing is a true priority.
• Contribute to solidifying our position as the number one player in Europe's employee benefit market and help shape the next wave of success.