Regional Scheduling Lead

Job Description

Job Title: Regional Delivery Lead, Interview Scheduling

Location: Hub based: Manila, Warsaw, or our APAC and LATAM hub (to be confirmed)

Contract: Permanent, full time. Shift cover required in some hubs

At Hudson Talent Solutions, we embrace curiosity, think differently, and shape the future of talent.

The Role

Hudson Talent Solutions has been appointed by a global life sciences organization to take over interview scheduling across its worldwide hiring operation, and we are looking for Regional Delivery Leads to run the service in each region.

This is a working lead role. You will run a hub team of interview scheduling coordinators, and you will also carry your own caseload: the most complex and most sensitive scheduling in your region, the interviews that cannot go wrong. You will report to our Global Program Director.

Any offer is conditional on enhanced pre employment screening and on completing our client's own supplier onboarding and system access requirements. These take time, and we will be clear with you about what is involved before you accept.

What You Will Actually Do

•Lead the day to day delivery of interview scheduling for your region

•Personally own the highest touch scheduling in your hub: senior, confidential, and logistically complex interviews where the standard is visibly higher

•Own service level performance for your markets, and know before anyone asks you why a number moved

•Be the first escalation point for your team, your region's client contacts, and anything that needs a decision within the hour

•Coach and quality assure your coordinators, and build the bench so cover never depends on one person being available

•Run shift and holiday cover across time zones so the service has no gaps

Who We Want

•You are personally excellent at the work: fast, accurate, and unflustered when three things go wrong at once

•You lead from the front and enjoy developing a team while staying hands on

•You protect service levels and take ownership of the numbers

•You write clearly to candidates and senior stakeholders, even under time pressure

What You Bring

•Experience leading a small recruitment coordination, interview scheduling, or resourcing operations team

•Experience working in an environment where service levels were measured and reported, and knowing how to protect them

•Strong written English

•Language requirements depend on the hub and will be confirmed

•Experience scheduling across multiple countries and time zones is a plus

•Experience in life sciences, pharmaceutical, or another regulated industry is a plus

•Experience working inside a client's own recruiting technology is a plus

A Little Bit About Us

At Hudson Talent Solutions, we are reshaping the future of talent management. From executive search to strategic talent consulting, we deliver tailored, innovative solutions for organizations worldwide. Our team is collaborative, forward thinking, and dedicated to creating outstanding experiences for clients and candidates alike. We are proud to be an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all.

This job description may have been enhanced using AI tools to improve clarity and formatting. All role requirements, responsibilities, and details are defined by Hudson Talent Solutions and remain subject to change based on business needs.