Transformation Project Manager
- Applications are considered on a rolling basis
- London
- Hybrid
The Transformation Project Manager is responsible for the structured delivery of strategic transformation initiatives across HX. The role translates business priorities into clear project plans, coordinates cross-functional teams, manages dependencies, risks and decisions, and ensures that agreed outcomes are embedded into day-to-day operations. Working with senior leaders, functional owners and subject-matter experts, the role provides disciplined governance, transparent reporting and practical project coordination to deliver measurable, sustainable improvements for the business, our people and our guests.
Key Responsibilities & Deliverables
The role is expected to own and manage end-to-end delivery of assigned transformation projects, from mobilisation and planning through implementation, handover and closure.
- Translate strategic objectives and business priorities into clear scope, deliverables, milestones and integrated project plans.
- Establish appropriate project governance, including decision forums, reporting cadence, documentation standards and escalation routes.
- Work with stakeholders to support stakeholder adoption and embed agreed changes into day-to-day operations.
- Coordinate cross-functional workstreams and maintain alignment across business owners, subject-matter experts, technology teams and external partners.
- Manage project risks, issues, assumptions, dependencies and decisions, driving timely mitigation and escalation where required.
- Monitor delivery progress, risks, benefits and budget, providing concise and accurate status reporting.
- Plan and coordinate testing, business readiness, training, implementation, and transition to business as usual.
- Maintain clear project documentation, decision records and audit trails, ensuring information is accessible, current and appropriately controlled.
- Facilitate workshops and working sessions that enable effective problem solving, decision-making and accountability.
- Identify opportunities to improve HX project delivery practices, templates, governance and ways of working, and share lessons learned across the transformation portfolio.
- Contribute to broader team and business priorities as needed.
- Thinks sustainably and brings this mindset to their team and partners.
- Champions the HX Spirits
Skills & Requirements
Requirements
- Fluency in English is required.
- Experience in the maritime, expedition, or cruise industry beneficial but not required.
- 5+ years of experience in project management of complex business transformation, change, process improvement or technology-enabled projects.
- Demonstrable experience delivering projects across multiple functions, locations and stakeholder groups in a matrixed organisation.
- Practical knowledge of project delivery methodologies, governance, planning, risk management, change control and benefits tracking.
- Experience producing high-quality project plans, status reports, RAID logs, decision papers and executive-level updates.
- Strong facilitation and stakeholder-management skills, with confidence engaging senior leaders and challenging constructively where needed.
- Experience with testing, implementation readiness and transition to business-as-usual.
- A recognized project management or change qualification, such as PRINCE2, PMP, APM, Agile or Prosci, beneficial but not required.
- Tech-forward and adaptable, with a proven ability to quickly learn new systems.
- Proficiency in MS Office applications including Outlook, PowerPoint, Word, and Excel.
- Experience working in a multi-national organisation with a global guest mix.
Key Personal Attributes/Behavioural Competencies
- Safety and Compliance minded for yourself and others.
- Acts with a high degree of personal integrity and honesty.
- Excited to work in a hybrid work environment to leverage time in person with colleagues across the business.
- Passionate about inclusion and belonging. You take pride in bringing people and different perspectives together to promote a diverse and inclusive workplace.
- Clear and effective communication with internal and external stakeholders.
- Ability to adapt to change in a positive, productive manner.
- Delivery-focused, organised and comfortable creating clarity in complex or ambiguous environments.
- Able to influence and build trusted relationships across functions and levels.
- Commercially aware and able to balance pace, quality, cost, risk and stakeholder needs.
- Able to convert complex information into clear recommendations and actions.
- Proactive, resilient and comfortable managing multiple priorities while maintaining attention to detail.
- Curious and improvement-minded, with a willingness to challenge existing ways of working constructively.
- Strong sense of initiative and urgency, with the ability to follow-up on outstanding matters efficiently and manage competing demands.
HX Spirits
Passionate Explorers: We are proud of our history and are driven to create more.
‘Can-do’ Mindset: We jump-in and proactively contribute to the greater good.
Humble Leadership: We have a short distance between leaders and teams.
Genuine Interactions: We want all people to be their true selves.
Supportive & Collaborative Teams: We are curious and generous with our knowledge. We Trust.
Great Place to Work
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Passionate Explorers - We are proud of our history and are driven to create more.
-
‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.
-
Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.
-
Genuine Interactions - We want all people to be their true selves.
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Humble Leadership - We have a short distance between leaders and teams.
About the company
Since 1896, HX have championed sustainability in the expedition cruise sector. From launching the world’s first battery-hybrid expedition cruise ships to banishing heavy fuel oil and single use plastics from our fleet. We are at the forefront of driving sustainable practices in expedition cruises that prioritise greener travel.
For nearly 130 years we have been committed to continuously improving what we do for our guests but also for the people we work with.
We are a group of explorers who want to seek out the very best journeys for our guests but also for ourselves. We take our guests on big life-changing adventures, from the stunning wilderness of the Arctic to the incredible creatures on the Galápagos Islands all on our purpose-built expedition ships. Our HX fleet explore hundreds of destinations in over 30 countries across 5 continents.
Our ambition is strong and lofty – we want to become the number one sustainable expedition brand in the world. But we recognise we need passionate explorers, with can-do mindsets, humble leadership skills which bring people together for genuine interactions in a supportive and collaborative way.
As a newly branded company built on a 130-years heritage, HX is at an exciting new chapter and as we embark on this new journey, we believe your skills and passion could thrive. We are looking for talented explorers who want to join us on our exciting expedition to growth and success. This could include travelling and working in amazing HX hubs both on sea and land. From our impressive new Headquarters in London to our state-of-the-art Customer Service Centre just opened in Prague as well as various offices across Europe, the US and APAC.
One thing you’ll find whether on sea or land is a group of people, all connected with the same mindset and purpose - we want to explore more, champion sustainability and become the world’s very best expedition cruise operator.
Responsible ExplorationResponsible travel is at the heart of everything we do. From conservation initiatives and sustainability goals to our onboard citizen science programmes, we are committed to creating a more responsible way to explore the world's most inspiring destinations.
Hybrid Explorer shipsHX Expedition has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsOur expedition teams regularly invite guests to participate in beach clean-ups around the world, while our shoreside teams actively support environmental initiatives closer to home. During our 2026 Arctic season alone, guests and crew helped remove more than 308kg of plastic waste and litter from remote coastal environments.
Single-Use Plastic BanIn 2018, we became the first expedition cruise company to eliminate single-use plastics across our entire fleet, helping to reduce waste and protect fragile ecosystems.
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