Meet with the team
Meltwater’s Key Account team is the power of Client Success of Meltwater Greater China region. Through working with our most important clients across the region, including identify business goals, consulting strategy and understanding clients’ need, we are aiming to provide true insights of our clients. We are a team of senior leaders across the business and proud of being the clients’ business partner.
About Key Account Manager
As a key account manager, you will be at the cutting edge of the media intelligence space by driving strategy and widespread product adoption among a small portfolio of our high yield and high potential clients. You will challenge existing norms within our industry and act not only as an expert in Meltwater's product set, but as an extension of our clients communication and marketing teams. You will be a part of Meltwater's growing account management team, a group of our most highly skilled and most engaging employees. Measures of success include revenue delivered vs. targets, client relationship development, up-sell and optimization effectiveness, client satisfaction and retention levels, and contribution to overall sales team. You will be based in Hong Kong to look after the clients in Greater China.
What you will be doing?
Create and drive revenue growth within a portfolio of around 20-45 of our high yield and high potential enterprise clients
Meet and exceed sales metrics with both individual and team targets
Build positive, strong, long-lasting relationships with top decision-makers at C-levels and functional levels through customer engagement with numerous product offerings to increase value and drive market share
Implement strategies to drive business growth and inform decision-making at the C-suite level
Increase revenue by negotiating contract renewals for long-term subscriptions while developing up-sale and cross-sale opportunities
Work with various BU's within Meltwater to drive revenue opportunities with the client.
Maintain an active pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives.
Leveraging internal resources and business partners to provide solutions to customers’ challenges
Inform and drive knowledge by challenging the status quo across traditional and social channels
What we would like to see from you
BA or MBA degree, or equivalent
3-7 years of solution sales, account management or relevance experience (enterprise sales or key account management preferred) in the area of Saas, cloud services, management consulting or in the complex business environment
Fluent in written and spoken English and Mandarin (mandatory)
Ability to develop a strong relationship at operational and executive levels
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities.
Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
Passion and commitment for customer success
An open minded, positive, target driven, self-starter with natural leadership qualities
Meltwater offers a very competitive compensation plan with accelerating commissions and tremendous upside earnings potential that has no cap.
Competitive, comprehensive remuneration package
Gym Allowance with other cultural team activities
Global Business travel life insurance
Well stocked kitchens
Global meeting at cool destination
Overseas management training and conference
20 paid holidays
Comprehensive Medical insurance for you
Fun and international working environment
Work visa is available
Meltwater is a global leader in media intelligence software that helps companies make better, more informed decisions based on insights from the outside. Our software combines the power of AI with the most comprehensive source database in existence to empower our clients to make better and timely decisions.
With 55 offices, over 2000 employees across America, Asia Pacific, Europe, Middle East & Africa. We are dedicated to personal, global service built on local expertise. We also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.
We have won several awards as a Top Employer worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2017” by Great Place to Work™. We're looking for exceptional candidates to contribute to our exponential growth in Greater China.
Our culture is based on a fundamental belief in people and the potential they possess.
Inspiring, Fun & Dynamic - We create a fun, ambitious, collaborative and international working environment where everyone is motivated by each other to discover new strengths and shine even brighter.
Entrepreneurial - We keep our entrepreneurial spirit alive —delighting in hard work and relishing the feeling of accomplishment that comes with it.
Celebrate Success & Keep Learning - We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones.