
Trib is partnering with Scandic to find a Head of Design who wants to shape the future of digital experiences – and the teams that create them.
The role:
You’ll lead Scandic’s team of UX/UI designers and raise the bar for digital product design across the organization. That means nurturing and developing an experienced design team, bringing design into product decisions early while the problem space is still being defined, setting design principles and vision, and building trust with stakeholders across a large organization while challenging established ways of working.
This is a people leadership role, but you’ll stay close to the work.
You’ll create the conditions for your team to do their best, support their growth and be their strongest advocate.
What you’ll do:
You’ll coach and support your team in both craft and career, while joining early product discovery and helping shape business briefs. You’ll work closely with Product, Tech and CRO, advocate for the customer perspective through research, data and insight, and establish design principles and ways of working together with the team. A big part of the role is also helping the wider organization understand how good design drives both customer and business value.
In other words, you’ll shape how design creates value across Scandic’s entire digital journey, from booking and loyalty to the hotel stay itself.
You’re someone who has:
• Experience leading a team of UX/UI or product designers
• A strong understanding of digital product design and craft
• A background in design, product or product-tech
• Experience with discovery, user research and mapping customer journeys
• Strong stakeholder management and facilitation skills, and has worked closely with Product, Tech, CRO and the wider business
Why this role? Because you:
• Know what ‘great’ looks like and has the confidence to speak up when it isn’t there
• Will lead an experienced, capable team and help them do their best work
• Can’t wait to define the role and direction of design at Scandic
Onsite in Stockholm.
Working language is English
In this recruitment we are working with Trib, by pressing I´m interested you will find your way to apply for the role.
If you have ambitions to develop, we will give you the opportunity to grow in your role. The development opportunities within our organization are endless. We are looking forward to welcoming you to Scandic.
Work across borders and roles.
Support for your wellbeing - and flexibility for life.
Great stays, dining and partner perks – with team member discounts.
Fair and competitive conditions.
Growth opportunities.
A workplace that cares – for people, society and the planet.
It all starts with you. Working in one of our hotels means being part of a team where care, collaboration and small everyday moments make the difference. You help create the warm feeling of home that defines Scandic - by being present, here and now, and making the details count.
Some days are fast, some are predictable - none are quite the same. But what stays constant is teamwork. You step in for each other, solve things as they happen, and take pride in delivering quality - even when the pace is high. And when you do, guests don’t just enjoy their stay - they want to come back.
How we work at Scandic
We’re at our best when we work together - across roles, hotels and teams - and focus on what makes a real difference in the everyday. Our values guide how we show up and how we deliver: Be Pro, Be Bold, Be Caring and Be You. If you believe great hospitality is built through collaboration, consistency and small moments done well, you’ll feel at home with us.
tom…your voice is essential to how we improve and grow — which is why we run well-being surveys twice a year.
tom…we have ongoing development conversations to support continuous growth and feedback.
tom…we offer talent programs for the curious and ambitious.
tom…Scandic was the first hotel chain to ask guests to re-use their towels — a practice that is now standard worldwide.
tom…we serve 25+ million cups of certified, organic coffee each year.
tom…we have an accessibility standard of 110+ checkpoints to ensure our services work for everyone.
tom…our employees include 130+ nationalities.
Jens Wedin | Contact Person