Service Employee; Ticketing and Guest Services, Nordkapphallen, fulltime
- Application Deadline: Oct. 11, 2026
- Nordkapp
- On-site
Go! Grow! Gather!
Each year more than 250 000 people form all over the world Nordkapp and we're looking for team members to help them gather the best possible memories at the North Cape!
Our Ticketing and Guest Services team at Nordkapphallen are the first people most of our guests meet at Nordkapp and they are responsible for giving them a warm and professional welcome. This team is responsible for selling and checking tickets to the visitor center, as well as guest information and the safety of our visitors. We are now looking for a motivated and independent team member to join us!
Your responsibilities will include:
- Greeting individual and group guests
- Ticket sales and upselling
- Voucher-control and invoicing of groups
- Guest information in person, e-mail and phone
- Ensure good communication between the departments, as well as with groups and cruise dispatch
- Safety- and security routines
- Cash- and credit handling
As a member of the Ticketing and Guest Services team you will work closely with the F&B and Gift Shop teams, and report to the Service Manager.
Work with great people
Skills & Requirements
Because Scandic Destination Nordkapp welcomes visitors and team members from all over the world, all our team members must speak and write English fluently. Skills in any Scandinavian language are appreciated. Please note any additional language skills in your application.
Other experience, skills or qualities we are looking for:
- Minimum high school education
- Good communication skills
- Independent and motivated
- Interested in life and history in the Arctic
- Flexible, responsible and reliable
- Driver's license class B is preferable
This is a permanent fulltime position with startup medio-November 2026 according to agreement. The position will require work on evenings, weekends and public holidays based on posted schedule.
Hourly salary and compensation is based on the collective agreement Riksavtalen for Hotell og Restaurant (LO/NHO). The company can assist with accommodation during the startup period.
We value diversity and inclusion in our workplace and are interested in learning more about your needs and any accommodations that may support you in succeeding in this role. We encourage all qualified candidates to apply, regardless of their functional level or background.
Great Place to Work
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A workplace that cares – for people, society and the planet
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Fair and competitive conditions
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Great stays, dining and partner perks – with team member discounts
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Growth opportunities
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Support for your wellbeing - and flexibility for life
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Work across borders and role
About the company
Alt starter med deg. Å jobbe på et av våre hoteller betyr å være en del av et team der omtanke, samarbeid og små øyeblikk i hverdagen gjør en forskjell. Du er med på å skape den varme, hjemmekoselig følelsen som kjennetegner Scandic – ved å være til stede, her og nå, og la detaljene telle.
Noen dager går fort, andre er mer forutsigbare – ingen dager er helt like. Men det som alltid består, er lagånden. Dere stiller opp for hverandre, løser ting når de oppstår og er stolte av å levere kvalitet – selv når tempoet er høyt. Og når dere gjør det, vil gjestene ikke bare nyte oppholdet – de får lyst til å komme tilbake.
Slik jobber vi i Scandic
Vi er på vårt beste når vi jobber sammen – på tvers av roller, hoteller og team – og fokuserer på det som virkelig gjør en forskjell i hverdagen. Våre verdier veileder oss i hvordan vi møter hverandre og hvordan vi leverer: Be Pro, Be Bold, Be Caring og Be You.
Hvis du mener at ekte gjestfrihet skapes gjennom samarbeid, jevn kvalitet og små øyeblikk gjort godt, vil du føle deg hjemme hos oss.
tom…your voice is essential to how we improve and grow — which is why we run well-being surveys twice a year.
tom…we have ongoing development conversations to support continuous growth and feedback.
tom…we offer talent programs for the curious and ambitious.
tom…Scandic was the first hotel chain to ask guests to re-use their towels — a practice that is now standard worldwide.
tom…we serve 25+ million cups of certified, organic coffee each year.
tom…we have an accessibility standard of 110+ checkpoints to ensure our services work for everyone.
tom…our employees include 130+ nationalities.
Margrete Vollelv | Contact Person
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