Technical Analyst

Job Description

Key Responsibilities:

• Assume leadership of collaboration with product ownership to translate business need into the technical system requirements of the product
• Proactively identify requirement gaps and issue to product ownership
• Ensure non-happy path scenarios are considered and handled
• Advocate for solutions that consider ease of maintenance and component reuse opportunities
• Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
• Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
• Map data between interfacing systems
• Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
• Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
• Perform application and services tests/validations
• Responsible for creating system requirement documentation for applications and services, including interface specifications
• Provide demos to internal project team, as well as to business stakeholders.
• Works closely with Business, Quality Assurance team and developers on projects and to address production issues
• Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
• Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues.