CRM Marketing Specialist
- Application Deadline: Sept. 19, 2026
- Stockholm
- Hybrid
We offer you an exciting position in a dynamic and fast-paced industry! Here, you’ll have the chance to work with helpful and knowledgeable colleagues from across the Nordics, making every day unique and inspiring.
Apollo is making major investments in CRM, communication, customer satisfaction, customer insights, and customer relationships! We are now looking for another phenomenal team member to join our Nordic CRM team. Are you our next CRM colleague?
About the Role
We are seeking an analytical and creative individual who will work hands‑on with a wide range of CRM-related initiatives, from writing copy for newsletters and automations, to loyalty activities, follow-up and reporting, and driving various CRM projects within the organization.
As a CRM Marketing Specialist, you will be part of the CRM & Power Platform Competence Center at Apollo and report to the CRM Marketing Lead. The CRM & Power Platform Competence Center is a cross-functional team consisting of developers, application specialists, and marketers. The team is part of the Nordic IT department and supports all Apollo’s business areas and markets.
In this role, you will contribute to driving customer engagement and loyalty in the Nordic markets through various projects and automations. You will work closely with the marketing and e-com team and various other specialists. You will be a key player in achieving our goals around loyalty and customer satisfaction.
Responsibilities
- Plan and create content for campaigns, automations, and A/B tests.
- Optimize content for email, SMS, and push marketing.
- Responsible for the execution of campaigns, automations, and tests.
- Follow up on and report campaign results and other communication activities.
- Lead various projects within the organization’s CRM and loyalty initiatives.
- Ensure that initiatives within the CRM strategy are properly prioritized and that planning is followed.
- Improve processes and secure close collaboration with different teams to achieve desired outcomes.
Great Place to Work
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Colleagues who love to travel and live a little!
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We offer generous travel benefits!
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An employer with a focus on CSR!
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Wellness benefits and discounts at fitness centers.
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We are centrally located, close to both green areas and charming local restaurants.
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We are covered by collective agreements and occupational pension.
Skills & Requirements
- At least 3 years of experience working in CRM and marketing automation.
- Experience working with customer communication from a CRM perspective.
- Strong understanding of and experience in creating content for email, SMS, and push marketing, CRM KPIs, and A/B testing.
- Experience working in a customer- and insights-driven way and interpreting data to generate insights for channel development.
- Ability to summarize data and results into concrete reports and solution proposals.
- Experience working in Marketing Automation platforms.
- Strong communication skills in both Swedish and English, spoken and written.
Meritorious
- Experience with MS Dynamics 365 Marketing.
- Strong skills in Norwegian, Danish, and/or Finnish, spoken and written.
- Knowledge of Google Analytics.
- Experience navigating large and preferably Nordic companies.
The position is a full time permanent position, based at our headquarters in Norrtull, Stockholm.
Does this sound like an opportunity for you? Send in your application today – we truly look forward to hearing from you!
Please note that selection takes place on an ongoing basis, so don’t wait too long.
About the company
Apollo is one of the leading travel organizers in the Nordic region, with approximately 700 000 travelers each year. We have about 300 employees distributed across our Nordic offices, and during our summer and winter seasons, the workforce grows with an additional 100–250 seasonal employees. We offer customers the opportunity to explore the world, whether they dream of a relaxing sun-and-beach holiday, an energizing training week in warmer climates, or an exciting city adventure over a weekend. We arrange package tours, training trips, cruises, and city breaks to cater to all travel needs. Additionally, we offer flexible flight and hotel bookings for those who prefer to customize their trips.
Since 2015, Apollo has been part of DERTOUR Nordic AB, along with Golf Plaisir and Lime Travel. We are also part of the German REWE Group, which has over 400 000 employees.
Our mission is to fulfill our customers' holiday dreams by offering exceptional service and experiences. To achieve our vision of being Northern Europe’s most engaging and leading holiday provider, we are always looking for driven and innovative employees, whether as tour guides at one of our destinations or working within the production and sales of our tours.
Apollo also aims to promote sustainable travel and social responsibility through collaborations with organizations such as SOS Children's Villages, ECPAT, and the Swedish Olympic Committee (SOK). Since 2016, we have been proud of our TravelLife certification. For more information, visit www.apollo.se.
Evaluation and Screening Your application will be thoroughly reviewed, and your responses to the selection questions will be compared with the job requirements to assess your suitability for the role. If you progress, you will complete psychometric tests to evaluate how well your skills and potential align with the position's requirements.
Personal Interview and Case Assignment During the interview, you will have the opportunity to get to know us better while we delve into your experiences and personal qualities. For certain roles, you will also be asked to complete and present a case assignment related to the position, where we will assess your problem-solving abilities and how you handle real work challenges.
Reference Check If you proceed, we will contact your references to gain a deeper understanding of your work style and past performance.
Job Offer After a successful process, we will offer you a position. We will go over the terms and benefits to ensure that you feel motivated and valued in your new role. We look forward to welcoming you to our team!
Emma Asplund | Contact Person
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