Inside sales team lead DACH
- Application Deadline: Nov. 30, 2026
- Siegen
As an Inside Sales team leader within Dometic, you play a key role in driving the inside sales teams to support sales growth by building and developing strong customer relationships, primarily through telephone and digital channels. You act as a trusted partner for segments internally and customers externally, taking ownership of their needs and proactively identifying opportunities to create value through our solutions.
As a team lead you will drive DACH inside sales team in day-to-day activities:
- Organize & transform the team in order to provide support to sales teams and customers and optimize ways of working (digitalization & harmonization to gain efficiency),
- Monitor the activity with analyzing operational KPIs, identify performance gaps and improvement opportunities, and implement corrective action plans to achieve departmental objectives,
- Manage and develop customer relationships through proactive, customer centric inside sales activities,
- Actively engage with customers via phone, video, email and digital tools to understand needs and identify sales opportunities,
- Drive sales growth by converting leads, managing opportunities and following up on customer enquiries,
- Take end-to-end ownership of assigned customers, ensuring timely support and solutions that create customer value,
- Build strong collaboration with Field Sales, marketing and other internal stakeholders to ensure a seamless customer journey,
- Drive & develop strong product, market and business understanding to confidently communicate value propositions to customers,
- Support teams in answering their questions and guiding them in problem solving,
- Ensure communication (top down & bottom up),
- Train teams and act as a gatekeeper on processes & ways of working,
- Manage teams under her responsibilities (set priorities, monitor performance, drive engagement, etc),
- Actively support the digitalization of Inside Sales processes through the implementation and adoption of automation and digitalization technologies.
Skills & Requirements
Your profile
- Proven experience in sales or customer service.
- Goal-oriented with a positive attitude and strong work ethic.
- Problem solving and strong ability to monitor activity through data management.
- Business acumen and customer focus.
- Strong communication and interpersonal skills.
- Ability to manage priorities and meet deadlines.
- Proficiency in Microsoft Office and CRM tools.
- English >B2
About the company
Dometic is a global outdoor technology company dedicated to making mobile living easy. Leveraging our core expertise in cooling, heating, power and electronics, mobility and space optimization, we enable more people to connect with nature and enjoy a greater sense of freedom outdoors. We do this by designing smart, sustainable and reliable products with outstanding design. Millions of people worldwide use our solutions while camping or exploring nature in RVs, boats and cars. Our portfolio includes installed products for land vehicles and boats, as well as standalone solutions for outdoor enthusiasts.
We employ approximately 7,000 people globally and sell our products in more than 100 countries. In 2025, we reported net sales of SEK 21 billion (USD 2.3 billion) and are headquartered in Stockholm, Sweden.
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