UEFA Academy Operations Assistant
- Application Deadline: Sept. 17, 2026
- Nyon
- Hybrid
Job information
Division/Unit: National Associations / UEFA Academy
Contract type: Open-ended
Location: Nyon (WFH up to one day per week)
Start date: 01/03/2027
Main goal
The UEFA Academy Operations Assistant contributes to the successful delivery of UEFA Academy programmes by providing high-quality administrative, contractual, financial, and logistical support.
The role helps ensure a consistent and professional participant experience, from initial enquiries and onboarding through to programme completion, feedback collection, and transition into the alumni community.
Working closely with UEFA Academy colleagues, other UEFA divisions, academic partners, and external service providers, the Operations Assistant combines reliable day-to-day administration with a proactive approach to service excellence and continuous process improvement.
Key responsibilities
Administration and logistics
- Coordinating the preparation, tracking, signature and filing of contracts relating to UEFA Academy activities, in close liaison with UEFA's legal division
- Maintaining accurate records of all contracts, monitoring deadlines and identifying opportunities to improve contractual workflows
- Supporting financial administration, including invoicing and following up on payments and liaising with UEFA’s finance division to ensure that all financial records are accurate and all processes completed on time
- Assisting with the organisation of seminars, workshops and events, including working with UEFA's travel agency to arrange transport and accommodation and handling meeting logistics in collaboration with event support teams
- Coordinating the administrative follow-up of the UEFA Academy accreditation process, monitoring progress on KPIs and ensuring documentation is complete and accurate
- Organising and maintaining files, templates, calendars, tracking tools and shared documentation, providing UEFA Academy colleagues with continuous administrative support and collaborating with them to improve team processes
Participant experience and operational support for UEFA Academy programmes
- Acting as a first point of contact for prospective and accepted participants, providing accurate and timely information about UEFA Academy programmes
- Contributing to a high-quality participant journey, from onboarding to programme completion and feedback
- Coordinating visits by partner universities, institutional stakeholders and other guests invited by the UEFA Academy
- Organising visit itineraries, site access, meeting rooms and catering, coordinating internally to ensure a professional and welcoming experience for the UEFA Academy's guests
- Providing on-site operational support during seminars held at UEFA or abroad when required
- Depending on future needs, the role may develop to include supporting seminar facilitation, participant engagement and programme coordination
Great Place to Work
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Access UEFA's thrilling football events
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Get access to different health and well-being activities
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Get financial support for your health insurance costs
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Taste great food at our restaurant and benefit from a meal contribution
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Park with ease using our free parking spaces
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Travel at a reduced rate with a Swiss rail half-price card
Skills & Requirements
Requirements
Experience:
- From 1 to 3 years in programme administration, event operations, education services, customer service or a comparable role
- From 1 to 3 years in an international, multicultural or service-oriented environment would be an advantage
- From 1 to 3 years with accreditation, quality assurance or a comparable administrative-review process would be an asset
Education:
- Relevant education and/or further training in administration, event management, education services, business administration, or a related field.
Languages:
- Proficient in French & English
Other requirements:
- Strong proficiency in Microsoft Office
- Familiarity with generative AI and automation tools and the ability to use them appropriately and critically to support administrative, communication and coordination tasks
- Basic ability to use Adobe Creative Cloud, Canva or comparable visual-content tools would be an asset
- Strong organisational and prioritisation skills, with the ability to manage several deadlines, requests and programme calendars in parallel
- Ability to collaborate effectively with colleagues, academic partners, external suppliers and other UEFA staff
- Adaptability and intercultural sensitivity
- Ability to remain calm and responsive in time-sensitive situations
- Occasional travel within Switzerland and abroad is required
- Some programme activities may require flexibility to work during evenings and weekends
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UEFA welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of aspects such as sex, gender identification, disability, age, sexual orientation, religion, ethnicity or nationality.
About the company
UEFA – the Union of European Football Associations – is the game's governing body in Europe. It is a representative democracy, and is the umbrella organisation for 55 national football associations across Europe.
Our objectives are, among other things, to deal with all questions relating to European football, to promote football in a spirit of unity, solidarity, peace, understanding and fair play, without any discrimination on the basis of politics, race, religion, gender or any other reason, to safeguard the values of European football, to maintain relations with all stakeholders involved in European football, and to support and safeguard its member associations for the overall well-being of the European game.
We have a clear vision: a united European football family working together to improve enjoyment of the game.
1. Submit an ApplicationYou can find details on all vacancies on our careers page. Submit your CV and apply with just a few clicks!
2. Online interview Our first interaction usually takes place online – either live or via a short recorded video. This helps us both to learn more about each other.
3. Face-to-face interviewDepending on the role, we conduct in person or online interviews and assessments where you can showcase your skills and personality.
4. OfferIf you reach this stage, congratulations! – you’re the right match for the role. We will be delighted to welcome you to the football family.
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