Third Party Risk Management Analyst
- Application Deadline: Sept. 10, 2026
- Vienna
- Hybrid
- Hourly salary: $55 - $65
Responsibilities:
- Support the design, enhancement, and optimization of TPRM workflows in ServiceNow.
- Collaborate with business stakeholders, Risk SMEs, and Technology teams to gather, document, validate, and implement workflow requirements.
- Assist with ServiceNow configuration, workflow testing, and enhancements supporting TPRM processes and controls.
- Conduct User Acceptance Testing (UAT), document test results, identify defects, and coordinate issue resolution.
- Translate TPRM methodology and business requirements into scalable and automated ServiceNow workflows.
- Develop and maintain business requirements, process documentation, workflow diagrams, job aids, and training materials.
- Identify opportunities to automate manual processes, improve workflow routing, strengthen system controls, and enhance the user experience.
- Monitor workflow performance and user feedback to identify opportunities for continuous improvement.
- Support data validation, reporting requirements, metrics, and workflow governance activities.
- Partner with Procurement, Information Security, Compliance, Privacy, and Technology teams to support end-to-end TPRM workflow integration.
- Assist with maintaining data quality, process consistency, and adherence to established risk management practices.
- Support deployment activities and ensure workflow enhancements align with business requirements and the future-state operating model.
Skills & Requirements
Required Qualifications:
- Experience working with ServiceNow workflows and business process automation.
- Experience supporting Third-Party Risk Management (TPRM), vendor risk, or enterprise risk management processes.
- Experience gathering and documenting business requirements.
- Hands-on experience with UAT, test planning, defect tracking, and issue resolution.
- Strong understanding of workflow analysis, process improvement, and automation.
- Experience creating process flows, workflow diagrams, SOPs, job aids, and training documentation.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and stakeholder management skills.
- Ability to work effectively with business, risk, compliance, security, and technology teams.
Preferred Skills:
- Experience with ServiceNow GRC/IRM or ServiceNow Vendor Risk Management (VRM).
- Knowledge of third-party/vendor risk management frameworks, controls, and risk assessments.
- Experience working with Procurement, Information Security, Privacy, Compliance, or Technology organizations.
- Experience with ServiceNow reporting, metrics, dashboards, or data validation.
- Experience with Agile methodologies and tools such as Azure DevOps/Jira.
- Knowledge of workflow automation and continuous improvement methodologies.
About the company
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Sathish Kumar | Contact Person
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