Senior BSA

Skills & Requirements

• Stakeholder Collaboration:
  • Elicit, analyze, communicate, and validate business/user requirements.
  • Translate business needs and end-user requirements into functional specifications.
• Communication Skills:
  • Demonstrate excellent written and verbal communication skills.
  • Participate in various SCRUM team meetings with business, management, IT, and senior leadership.
• User Stories:
  • Ensure user stories meet the INVEST principle and definition of ready.
• Business Analysis:
  • Perform complex professional business analysis and application development duties.
  • Elicit complex business requirements through JAD sessions with business and technology stakeholders.
• Documentation:
  • Write detailed specifications of requested system changes.
  • Write data specifications, release notes, user guides, and other deliverables as needed.
• Design and Development:
  • Assist with creation and refinement of design (mockup) on new functionality.
  • Develop and execute data mapping plans for conversions and migrations.
• Software and Process Improvements:
  • Suggest software and process improvements.
  • Implement and integrate COTS software solutions to support proprietary processes.
• Data Analysis:
  • Write queries to analyze business data for decision-making and ad hoc reporting.
• Financial Systems:
  • Familiarity with financial systems is a plus.
• SDLC Methodology:
  • Understand the software development process using SDLC methodologies (Waterfall/Scrum).
• Project Management Tools:
  • Familiar with automated project management and documentation tools (e.g., flowcharting, data modeling, Excel, UI design, Visio).
• System Diagrams and Business Processes:
  • Familiar with techniques and tools for modeling system diagrams, business processes, functional processes, and interfaces.
• Collaboration:
  • Collaborate with staff to ensure smooth and reliable operation of software and systems.
  • Identify and resolve business systems issues.
• Requirements and Goals:
  • Work with business team members, decision makers, and stakeholders to define business requirements and systems goals.
  • Ensure applications meet business requirements and systems goals.
• Project Participation:
  • Participate in planning relevant project, enhancement, and maintenance activities.
  • Develop and maintain business domain knowledge.
• Bank Policies and Standards:
  • Understand and apply relevant Bank policies, standards, and procedures.
  • Demonstrate adherence to IT principles and critical thinking.
• Software Releases and Upgrades:
  • Assist in software releases and roll-outs.
  • Perform software improvements and upgrades.
  • Perform code deployments and releases.
• Quality Focus:
  • Complete all tasks with a focus on quality.
  • Meet or exceed established SLOs.
• Team Guidance:
  • Provide guidance to less experienced team members.
  • Collaborate with different areas of IT and the business to provide solutions.
• Customer Support:
  • Build rapport and elicit problem details from customers.
  • Provide timely reports on project status and issues to management and business units.
• Troubleshooting:
  • Apply diagnostic utilities to aid in troubleshooting.
  • Access software updates, drivers, knowledge bases, and FAQ resources to aid in problem resolution.
• Promote Understanding:
  • Work to promote an understanding of business processes and systems