Group Head of Support and Systems
- Application Deadline: Aug. 9, 2026
- Mäntsälä
- Hybrid
We are now looking for a Group Head of Support and Systems to lead our support function within Buying and Sourcing unit.
In this role, you are responsible for managing our IT systems, data and processes to ensure business continuity and operational efficiency for Buying and Sourcing unit.
Your key responsibilities include:
- Maintaining and developing IT systems for Buying and Sourcing unit
- Maintaining and ensuring data quality as well as steering the ways of working in accordance to this responsibility
- Owning and developing key processes in Buying and Sourcing unit
In this role, you will report to Chief Sourcing and Buying Officer and you will be a member of the Buying and Sourcing Management Team.
You will also act as a supervisor for the Support Service Manager and System administration team, which are responsible for our product information management and act as system administrators for our key IT systems.
What do we expect from you?
- A relevant higher education degree and diverse work experience in retail
- Experience plus 5 years and proven track record working in a managerial job role
- Good understanding from the retail system landscape and key retail processes for category management, buying and sourcing
- Excellent project management skills: demonstrated experience in overseeing and executing projects, ensuring timely delivery and adherence to budget constraints.
- Self-direction, solution-oriented and results-driven working style
- Ability to demonstrate cultural awareness in international communication and engage with and lead people from different cultures according to Tokmanni Group’s strategy and values
- Excellent oral and written communication skills in English and Finnish, knowledge of Swedish is considered an advantage.
We offer you:
- A group-level role in a growing and international publicly listed company, which is one of the leading discount retail chains in the Nordic countries
- An opportunity to leverage your expertise in a responsible and business-critical role, actively contributing to the evolution of organizational practices
- Engaging work environment with friendly, supportive, and encouraging colleagues
- Flexible hybrid work model
- Comprehensive benefits package according to company policy
Application instructions and additional information
This position is located in Mäntsälä, Finland and hybrid work is possible according to Tokmanni Group´s policies. This position requires occasional travelling.
Further information will be given by Chief Sourcing and Buying Officer Janne Pihkala p. +358 50597 0161 4.8. Klo 11-13 and 6.8. Klo 13-14.
Please apply as soon as possible or at the latest on 9.8. by filling in the application form.
Work with great people
Great Place to Work
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Yhdessä tekemistä ja onnistumista
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Avointa, kannustavaa ja mukavaa työyhteisöä
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Ihmisistä ja ympäristöstä välittämistä
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Hyvät henkilöstöedut
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Valmennus- ja koulutusmahdollisuuksia
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Uusia haasteita ja urapolkuja
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Kehittymiseen kannustamista virheitä pelkäämättä
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Monipuolisia ja vaihtelevia työtehtäviä
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Työhyvinvointia ja -turvallisuutta
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Collaboration and success
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Caring for people and the environment
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Coaching and training opportunities
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Encouragement for growth without fear of mistakes
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Work well-being and safety
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Open, supportive, and pleasant work environment
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Various employee benefits
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New challenges and career paths
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Diverse and varied job tasks
About the company
At Tokmanni, low prices bring joy and benefit, while also making our customers’ lives easier. We work together towards this goal, offering not only low prices but also pleasant and effortless shopping experiences in our stores, along with a wide range of responsibly sourced and produced products.
Tokmanni Group Corporation is one of the leading discount retail chains in the Nordic countries. To ensure a successful customer experience, we work with a team of over 6,000 employees across more than 370 Tokmanni, Dollarstore, Bigdollar, Click Shoes, and Shoe House stores, as well as our online shops.
In 2024, Tokmanni Group's revenue was EUR 1,675 million and comparable EBIT amounted to EUR 100 million. Tokmanni Group Corporation's shares are listed on Nasdaq Helsinki.
For us at Tokmanni Group, it is essential to operate in accordance with our values, caring for both the environment and people. We encourage and support our staff in developing their skills and foster a positive team spirit.
We continuously open new stores and recruit talented individuals with diverse skill backgrounds for various job positions.
ARVOMME.
YLPEÄSTI HALPAOlemme ylpeitä tarjotessamme asiakkaillemme hyvää laatua halvimpaan hintaan. Ostamme vastuullisesti ja tehokkaasti. Välitämme ympäristöstä sekä ihmisistä ja toimimme vastuullisesti kaikessa, mitä teemme.
USKALLAMME UUDISTUAUskallamme uudistua ja erottua muista. Kehitymme ja opimme yhdessä epäonnistumisia pelkäämättä. Tartumme toimeen oma-aloitteisesti ja kannamme vastuun. Asiakkaidemme sekä henkilöstömme tyytyväisyys toimii mittarina onnistumisellemme.
YHDESSÄMeillä hyvä yhteistyö pohjaa keskinäiseen luottamukseen ja kunnioittamiseen. Olemme avoin, luotettava ja rehti kumppani kaikille.
OUR VALUES-
PRIDE IN LOW PRICESWe are proud to offer our customers good quality products at the lowest possible price. Our procurement is both sustainable and effective. We care about people and nature, hence we act responsibly in everything we do.
DARE TO RENEWWe dare to renew ourselves and to stand out. We learn, take initiative and act sustainably - without fearing failure. Our success is measured through both customer and employee satisfaction.
DO IT TOGETHERWe build our culture on mutual trust and respect. We are open, honest and fair to everyone. We succeed together.
Janne Pihkala | Contact Person
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