Localization Program Manager

Job Description

Job Description – add details here

Summary

Languages are key to our mission of bringing the world closer together. The Meta family of products is currently available in 100+ languages and we are adding many more. Over 70% of people use our products in a language other than English, and ~90% are outside of North America. As a Localization Program Manager, you will partner with product and the rest of internationalization teams to empower Meta products to feel local at a global scale.

Responsibilities

- Engage and build relationships with cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to launch successful localized products

- Design and implement efficient and scalable end-to-end localization frameworks tailored to various products and diverse content types across Meta

- Guide stakeholders across Meta to ensure localization best practices are followed and drive efficient execution

- Proactively identify and streamline technical and process issues that affect localized product relevancy, quality, and functionality

- Actively seek out opportunities to optimize the international user experience and influence adoptions of optimal solutions

- Partner across internationalization to ensure the right resources are in place and all deliveries are completed at the expected standards

Minimum Qualifications

- 3+ years of experience in localization program or project management

- BA/BS or equivalent work experience in localization/internationalization project or program management

- Experience communicating across and driving results among a variety of cross-functional stakeholders, working across time zones and international offices

- Experience in identifying and driving forward work in ambiguous environment

- Experience analyzing and interpreting complex data sets to inform business decisions

- Skilled in building and optimizing complex workflows

- Track record of staying focused, prioritizing and creating structure across large, ambiguous programs and setting goals for long-term initiatives

Preferred Qualifications

- Knowledge of additional languages other than English

- Exposure to SQL, analytics tools, or a coding language

- Thorough understanding of translation technologies like translation memories, machine translation, and CAT tools

- Familiarity with internationalization standards such as Unicode and CLDR

- Experience working with localization vendors

- Knowledge of AI technologies and potential application in localization workflows