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Job Description

Job Description

Interested in working for a dynamic, innovative and ambitious company in downtown Washington DC?

Passionate about consultative sales for an international software company?

Curious about a fast-track career path into management?

Then keep reading.

The Role
Meltwater is offering a B2B client facing role focused on driving strategy with our existing clients. Our goal is to create positive, long-lasting relationships through customer engagement and consultation in order to increase the overall value for our clients.

Our SaaS solutions service over 30,000 corporate customers worldwide, helping them understand their markets, engage with their customers and stakeholders, as well as master the new social business environment.

What To Expect As a Client Success Account Rep:

  • A customer facing role with a personal quota
  • Responsibility for increasing revenue by negotiating upsell and cross sell contracts to ensure long-term client satisfaction.
  • Act as a consultant in order to ensure product implementation & usage
  • Represent Meltwater at client meetings on a regular basis
  • Proactively engage with Client Success colleagues across the region and share knowledge with colleagues in other offices, often involving travel.
  • Act as ambassador for client development throughout the Meltwater Group.

We Are Offering

  • Fast paced, exciting work environment
  • Engaging and collaborative work culture
  • A high level of responsibility and autonomy from day one with hands-on application led by team management.
  • The potential to influence and shape the growing Client Success department and its culture
  • Management opportunities
  • Accelerated performance-based promotion program with international opportunities available
  • An unmatched company culture

Follow @Meltwater on Twitter and also join our Facebook fan page facebook.com/MeltwaterGroup

_Important Details_****

Experience: 0-3 years of sales or Account management experience, preferably, but not necessarily in a SaaS or similar technology solutions environment

Compensation: Base + bonuses + uncapped commission

Interviews: Wednesday, May 29th

Start date: Monday, June 3rd

What you can expect at Meltwater DC:

The Meltwater office is located in the heart of our nation's capitol, just blocks from the White House. Guided by our core values, Meltwater has a fundamental belief in people and the potential they possess. We are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by their colleagues individuals will discover their strengths.

The Meltwater Group offers an extremely ambitious career path with plenty of opportunities for personal and professional growth in a young and international environment.

The company has recently received the ‘Great Place to Work’ award in several countries throughout the world and was awarded the Stevie Award for Corporate Social Responsibility in 2011 for its contribution society with the Meltwater Entrepreneurial School of Technology in Ghana, Africa.

The non-profit segment of the company can be found at http://www.meltwater.org/

Apply today for your chance to be a part of an international team in a thriving and fast-paced environment!

Skills & Requirements

  • Bachelor's Degree
  • Demonstrated ability to work towards strategic goals.
  • Proficiency in all aspects of the sales cycle, including qualifying accounts.
  • Exceptional communication & relationship building skills
  • Qualify a customer effectively and manage relationships strategically for maximum impact.
  • Become a subject matter expert quickly and continue to deepen your product knowledge over time.
  • Self-motivated & organized with the ability to multitask & prioritize
  • 1-3 years sales experience
  • Track record of success
  • Authorization to work in the US
  • Excellent level of proficiency in written & spoken English

Hiring Manager
Ryan Reeves

About the company

About Meltwater

Founded in Oslo in 2001 before moving our headquarters to San Francisco in 2006, Meltwater is the global leader in media intelligence, with over 2,000 employees globally and 30,000 corporate clients. Our innovative products help businesses extract insights from billions of online conversations and articles – we call it Outside Insight.

Unique Culture

For over fifteen years, Meltwater has maintained a very unique culture, based on a foundation and belief in people and the potential they possess, regardless of experience. Like many entrepreneurially focused companies, Meltwater employees embody the work-hard, play-hard spirit. Whether you meet an employee from San Diego or Hong Kong, you will likely discover many similarities in terms of their achievements, focus and superior communication skills.

Our office spaces are collaborative, open working environments in which teamwork, learning, and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

The “EEO is the Law” poster is available at: http://bit.ly/2KBm9Ei

And “EEO is the Law Supplement” poster is available at: http://bit.ly/2Kmxnxd

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

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