Supply Chain Operations Specialist – Direct Business

Emsdetten
Hybrid

Emsdetten
Hybrid

Job Description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. We are on a growth journey – now looking for a Supply Chain Operations Specialist for supporting end-to-end operational execution.

About the position

Your main responsibilities

Customer & Order Management

Manage customer communication and act as the operational point of contact
Receive, process, and maintain customer orders in ERP systems
Handle order updates, delivery requests, and customer follow-up
Provide proactive status updates and resolve operational issues

Manufacturing & Supply Coordination

Coordinate customer orders with manufacturing sites in China
Follow up on production progress and shipment readiness
Identify and escalate risks impacting delivery performance

Logistics & Freight Management

Manage container shipments from factory to customer
Coordinate with freight forwarders and logistics partners
Monitor ETD/ETA and resolve shipment deviations
Ensure required shipping documentation is completed

Invoicing & Administration

Create customer invoices and ensure accuracy
Maintain correct order and shipment data
Support documentation and compliance activities

Continuous Improvement

Identify improvement opportunities in processes and ways of working
Support increased visibility and efficiency within the supply chain flow

What do we offer?

You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow, evolve with the company and take on new challenges.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Work with great people

Csaba Fekete

Head of EHS LVE

"I’ve been working at Dometic for four years, and I can honestly say I feel lucky to be here. Getting to work with colleagues from across the EMEA region has been an amazing experience and something I truly value. The people make the difference at Dometic — there’s a strong sense of teamwork, openness, and support. It’s a place where you can grow, learn, and feel part of a truly international team."

Yuxuan Wang

Junior Purchaser

"I joined Dometic more than a year ago, starting as an intern and now growing into a full time employee. I feel very fortunate to be part of this company. Dometic provides a truly supportive and inclusive environment, where you can rely on both company resources and your colleagues. Your work is respected, appreciated, and recognized. The company offers continuous support to help you become more professional, and you are given opportunities to take on new challenges that contribute to your career growth. With the guidance of my manager, the collaboration within my team, and the cross functional support from colleagues, I’ve been able to develop both personally and professionally."

Ágnes Szintai-Katona

EMEA Sustainability Regulatory Affairs Coordinator

"I am truly committed to environmental protection and to combating climate change. As a Sustainability Regulatory Affairs Coordinator, my role sits at the intersection of environmental responsibility, regulatory compliance and practical business operations. In my daily work, I collaborate with cross-functional teams within Dometic to verify that Dometic comply with environmental regulations. What motivates me most is knowing that these efforts contribute to a larger goal: reducing Dometic’s environmental impact and supporting responsible product stewardship. Every improvement, every verified compliance document, every supplier engagement helps move Dometic closer to its sustainability and compliance targets. Working in this field requires constant learning and adaptability. Regulations, technologies and consumer expectations are evolving rapidly. Being part of that transition (and Dometic also) is both challenging and inspiring, but it is rewarding to help translate complex regulatory requirements into practical solutions that support both Dometic’s objectives and environmental responsibility."

Skills & Requirements

A suitable background would be the following in terms of qualifications and experiences:

Experience in supply chain, logistics, customer service, or order management
ERP experience
Understanding of international logistics is preferred of direct container business from China to customers.
The role coordinates customer orders, manufacturing activities, logistics, documentation, and invoicing to ensure timely delivery and excellent customer service.
Fluency in German and English

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

Strong coordination and communication skills
Structured and detail-oriented working style

Dometic's Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work!

Are you our next star? Then we would love to see your application. Selection is being made on a rolling basis.

Great Place to Work

Real teamwork
Process Innovations
Various benefits
Learning possbilities
Cross-country projects
Direct contributions to the company's growth
Dynamic environment

About the company

Dometic is a global outdoor technology company dedicated to making mobile living easy. Leveraging our core expertise in cooling, heating, power and electronics, mobility and space optimization, we enable more people to connect with nature and enjoy a greater sense of freedom outdoors. We do this by designing smart, sustainable and reliable products with outstanding design. Millions of people worldwide use our solutions while camping or exploring nature in RVs, boats and cars. Our portfolio includes installed products for land vehicles and boats, as well as standalone solutions for outdoor enthusiasts.

We employ approximately 7,000 people globally and sell our products in more than 100 countries. In 2025, we reported net sales of SEK 21 billion (USD 2.3 billion) and are headquartered in Stockholm, Sweden.

Expansion HistoryExpansion History

2021-2022ten acquisitions, driving growth in strategic areas

2019new growth strategy and financial targets announced

2018strengthened outdoor offering through the acquisition of Kampa

2017significantly expanded Marine offering through the acquisition of Seastar and Oceanair

2015Dometic listed on Nasdaq (SE)

2002-201412 acqusitions in 13 years broadened product offering for the RV, CPV and Marine markets

2001Dometic, a business consisting of mainly refrigerators for RVs and hotels separated from Electrolux

Anna Koós-Gratzál | Contact Person

I'm interested

Dometic

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