Key Account Manager

Job Description

About Us

At Stellar Capacity, we empower individuals and organizations to thrive amid digital transformation. Through cutting-edge programs in leadership, AI, innovation, and change, we partner with clients globally to accelerate impact.

As we scale, we're seeking a results-driven AI Business Developer to fuel growth, deepen client relationships, and help us deliver transformational experiences.

In this role, you will be at the forefront of how organizations across different industries understand, explore, and work with AI. If you're excited by the idea of empowering others through education, we’d love to hear from you.

Your Role

As a Key Account Manager, you will partner with clients to understand goals, explore options, and co-create clear program proposals. You will work alongside our design, marketing, and operations teams to ensure a consistent and seamless experience from first meeting through delivery. You will also participate in AI programs to gather insights, strengthen relationships, and identify thoughtful next steps.

What You Do

• Build and nurture long-term client relationships, acting as a trusted advisor who understands evolving needs and grows accounts organically over time.
• Map and engage the full stakeholder landscape within each account; identify champions, build credibility across levels, and ensure no relationship is single-threaded.
• Invest in people: remember the details, follow up with intention, and make every client feel like a priority, not a pipeline entry.
• Lead key relationships: serve as the day-to-day point for strategic accounts; steward executive touchpoints and stakeholder alignment.
• Identify new business opportunities by understanding client needs and challenges, and articulating the transformative impact AI can have on their business.
• Develop and advance pipeline through targeted outreach and timely follow-up; align with marketing on campaigns and events.
• Run discovery and solutioning: diagnose goals, shape recommendations, and translate needs into clear program proposals.
• Own core deal stages: qualify, scope, propose, negotiate, and close mid- to large-size engagements.
• Support "all things program + sales": contribute to decks, one-pagers, agendas, briefs, delivery checklists, follow-ups, and case studies.
• Partner cross-functionally: channel client and market insights to refine offerings, messaging, and GTM; ensure strong handoffs to delivery.
• Represent the brand at webinars, workshops, and industry events and convert interest into next steps.

What You Bring

• Exceptional relationship-building skills and natural ability to connect with people at every level, turning first conversations to long-term partnerships.
• A track record of building trust and driving results with clients, whether from a sales, HR, consulting, or similar background.
• Confident with outbound outreach and meeting activity/pipeline targets.
• Creative and solution-oriented mindset; you think beyond templates to design what fits the client best.
• Strong presentation and storytelling skills with senior stakeholders; clear, persuasive writing.
• Experienced in supporting program delivery (workshops, cohorts, trainings) and collaborating across teams.
• Organized, process-driven, and comfortable with CRM, funnel metrics, and forecasting.
• Genuine curiosity about AI, leadership, and learning; you like turning ideas into action.
• Fluent in English and Swedish.

How You Operate

You thrive in high-velocity environments and keep standards high while moving quickly. You’re proactive, resourceful, and hungry to do your best- willing to roll up your sleeves and do what it takes to turn opportunities into impact. You stay grounded, put the mission and team ahead of ego, and measure success by shared results.

What we offer:

• Hands-On Impact: A unique opportunity to drive sales for high-impact programs that empower leaders and organizations worldwide.
• Dynamic Environment: Be part of a vibrant, innovative team that values creativity, collaboration, and results.
• High Candor, Low Ceremony: We give direct, respectful feedback - fast.
• Career Advancement: Accelerate your career in a rapidly expanding company with opportunities for leadership and professional growth as a member of our leadership team.
• Global Opportunities: Build relationships with top professionals and organizations across the globe.