Staff/ Lead Product Designer (App)

Job Description

Are you interested in joining of Europe's fastest growing companies? Do you want to impact the wellbeing of millions of users?
If yes, join us to make an impact in a fast-paced and dynamic environment where you’ll play a key role in driving financial accountability, supporting strategic decisions, and enabling sustainable growth.
Epassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets.
Epassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.
We are now hiring a Senior Product Designer (App). This can be home based — with twice monthly travel to one of our offices in Finland or Germany.

Your mission at Epassi

You will help deliver Epassi’s vision as the Daily Wellbeing Companion by taking end-to-end ownership of the super app experience for our end users.

This individual contributor role combines strategic leadership with hands-on work when needed: you will set direction and own standards for the full app experience.

Your responsibilities will be:

• Own the end-to-end super app experience from flows and interaction models to UX metrics across all markets.
• Drive the evolution of design guidelines for the app inside the Epassi design system, setting standards across the full design team.
• Lead hands-on concept creation, interaction design, and visual design for complex, modular app structures.
• Ensure a consistent, scalable user experience across products, regions, and surfaces.
• Coach other app designers in the company
• Collaborate closely with product managers, engineers, and brand marketing.
• Balance long-term UX vision with practical delivery and execution.

You’ll be successful in this role if you are able to:

You are able to:

• Maintain a clear view of the full super app experience and make confident decisions across domains with good communication and collaboration.
• Take end-to-end ownership of design work across the app.
• Communicate with authority and clarity with designers, developers, senior leadership, and business stakeholders.
• Define and track UX metrics that connect design quality to measurable business outcomes.

During the first 6–9 months, you will:

• Gain sufficient level of understanding of the users of the app and the business context in different Epassi countries.
• Take ownership of the super app concept and create a plan for scaling and improvements from design perspective.
• Establish e2e ownership of app flows and refine and implement a framework for tracking UX metrics across the app.
• Establish a great collaboration model with key stakeholders inside and outside of the design team, including design system, product management, engineering, UX writing, research and brand teams.
• Work closely with other app designers to align patterns, flows, and standards across the full product.

What you’ll be doing (daily):

• Design leadership: Setting direction across app designers, owning the app design guidelines, and driving alignment on UX standards and priorities across domains.
• Hands-on design work: Jumping in to design, prototype, or review when needed — keeping high quality and coherence across the product.
• UX metrics: Defining and monitoring UX metrics across the super app
• Cross-functional alignment: Regular collaboration with engineering, UI architecture, senior product leadership, other senior designers, and brand marketing to align design decisions at scale.
• Team interaction: Working closely with local colleagues and global teams in an open, low-hierarchy culture.

What you should bring:

• 8-10+ years of experience designing at-scale, complex consumer apps.
• Proven experience owning end-to-end product experiences across multiple domains or surfaces.
• Deep understanding of modern app design trends, patterns, and interaction paradigms, especially around complex apps or super apps and AI-powered features.
• Experience defining and tracking UX metrics and connecting design to measurable outcomes.
• Solid designOps experience and thus awareness of how AI and automation can support the design process.
• Solid understanding of mobile technical constraints and accessibility requirements.
• Experience from HR tech, fintech, wellness, or sports is a plus.
• English skills are mandatory, an Epassi market language is a plus.

Your track record:

• Exceptional visual and interaction design skills, with a sharp eye for detail, system coherence, and usability.
• Strategic thinking — able to see the big picture while staying close to the necessary details that bring the experience to the next level.
• Data-informed decision making, using research, analytics, and UX metrics to guide priorities.
• Excellent communication and collaboration skills.
• Ability to influence and drive alignment across teams and stakeholders.
• Adaptable leadership style, comfortable operating from strategy to hands-on execution.

Your competency profile:

• Strong interaction design and visual design skills, with attention to detail.
• Data-informed decision making, using research and analytics to guide priorities.
• Clear, constructive communication and collaboration skills.
• Ability to adapt your approach based on context, constraints, and maturity of the problem space.

Why You Should Join Us

• Be part of an ambitious growth journey and join a global community of driven, bold, entrepreneurial, yet humble Epassians in a company that is constantly evolving.
• Work with a clear purpose — boosting everyday wellbeing — and create a meaningful, positive impact on both individuals and society.
• Thrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes and challenges.
• Come as you are — we’ll bring out the best in you and support your personal and professional growth.
• Join a fast-growing tech company with a strong financial foundation, offering opportunities to grow and make an impact together with us.
• Benefit from an inspiring and supportive work environment where employee wellbeing is a true priority.
• Contribute to solidifying our position as the number one player in Europe’s employee benefit market and help shape the next wave of success.

This position will be filled as soon as we have a suitable candidate - please apply as soon as possible!