Payroll Service Delivery Analyst
- Application Deadline: June 25, 2026
- San Antonio
- Hybrid
- Hourly salary: $37 - $66
Key Responsibilities:
Managing end-to-end payroll processing for employees
Understand all aspects of payroll in regard to payroll laws and regulations
Manage workflow to ensure all payroll transactions are processed timely and accurately
Provide excellent customer service to employees in the areas of compensation, taxes, how to clock in/out, and how to request time off in a timely manner
Supporting management to improve Payroll processes
Educate teammates on payroll and timekeeping, policy, processes, and practices to ensure effective execution
Perform daily payroll operations
Perform updates to payroll-related data and manage overall payroll workflow
Ensure timely processing of all new hires, promotions, and terminations
Analyze and audit payroll data for accuracy of posting, including intercompany transactions
Prepare journal entries related to payroll and benefits and record timely and accurately
Execute time and attendance processing and interface with payroll applications
Calculation and distribution of reports
Process garnishment payments
Complete employment verifications and unemployment insurance information requests
Process 940/941 tax forms (US) and P45/60 tax forms (UK)
Process accurate and timely year end reporting (W-2, W-2c, P60)
Develop ad hoc financial and operational reporting as needed
Other assigned duties
Skills & Requirements
Required Qualifications:
3-5 years’ experience as a Payroll Processor or similar role
Solid understanding of accounting fundamentals, best payroll practices and demonstrated ability utilizing systems, tools, and procedures to accomplish the job
Strong Knowledge of U.S. federal, state regulations
Detail-oriented
Able to deal with difficult, sensitive, and confidential information
Ability to manage a high volume of work under tight service delivery deadlines
Excellent customer service skills
Strong interpersonal (verbal and written) communication skills
Strong organizational, time management, and prioritization abilities
Strong PC knowledge including proficiency in Excel
Team player yet a self-starter and self-motivated individual; assertive in maintaining confidentiality
Desired Skills:
Associate’s degree in accounting, Fundamental Payroll Certification (FPC), or Certified Payroll Professional (CPP)
Working knowledge of ADP Workforce Now Payroll and Time & Attendance desired but not required
Working knowledge of ADP iHCM, UK employment and tax law
Experience working with military personnel, especially overseas
Human Resources knowledge in Recruiting, Benefits, Employee Relations desired but not required
About the company
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Sathish Kumar | Contact Person
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