Senior AI Solution Consultant
- Multiple locations
- Hybrid
The Senior AI Solution Consultant identifies, shapes, and supports the adoption of practical AI solutions that improve business outcomes, delivery efficiency, and user experience for Basware and its customers. Working across Customer Success, Professional Services, Product, Sales, and other stakeholders, the role translates business needs into scalable AI use cases, supports solution discovery and enablement, and helps ensure that AI initiatives are practical, responsible, and aligned with strategic priorities.
Key Tasks and Responsibilities
- Identify and assess customer and business opportunities where AI can improve efficiency, quality, scalability, or user experience.
- Translate business requirements and customer challenges into practical AI use cases, solution concepts, and delivery recommendations.
- Partner with Customer Success, Professional Services, Product, Sales, and other stakeholders to design and embed AI-enabled solutions into customer journeys and service delivery models.
- Support the development of reusable AI approaches, playbooks, materials, and best practices that can scale across teams, regions, and customer engagements.
- Facilitate stakeholder discussions, workshops, and enablement activities to support AI adoption, capability building, and alignment on priorities.
- Contribute to solution validation, testing, and continuous improvement by gathering feedback, measuring impact, and refining approaches based on business and customer outcomes.
- Promote responsible and effective use of AI by considering governance, data quality, security, and change management in solution design and implementation.
Success Measures
- Identifies and prioritizes AI use cases that support customer and business value.
- Builds stakeholder alignment on AI opportunities, solution direction, and adoption priorities.
- Creates reusable AI approaches, playbooks, and enablement materials that support scalable delivery.
- Demonstrates measurable value through improved outcomes, efficiency, adoption, and continuous improvement.
Work with great people
Skills & Requirements
Required Experience & Skills
- Bachelor’s or Master’s degree in Artificial Intelligence, Computer Science, Data Science, Information Systems, Business Technology, or a related field.
- Relevant experience in solution consulting, business transformation, enterprise technology, or a similar role.
- Good understanding of AI concepts and applications, including generative AI, automation, predictive insights, and workflow improvement.
- Experience with enterprise platforms, business applications, analytics tools, or related technology ecosystems; SaaS experience is an advantage.
- Strong stakeholder management, workshop facilitation, and communication skills.
- Ability to work effectively in a global, matrixed organization and collaborate across functions and regions.
- Experience in Customer Success, Professional Services, Solution Consulting, or enterprise software delivery is an advantage.
- Experience supporting enterprise customers and driving adoption of new ways of working is an advantage.
Great Place to Work
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We Drive Customer Value
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We Take Ownership
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We Are Bold
About the company
Basware is how the world’s best finance teams gain complete control of every invoice, every time. Our Intelligent Invoice Lifecycle Management Platform ensures end-to-end efficiency, compliance and control for all invoice transactions. Powered by the world’s most sophisticated invoice-centric AI – trained on over 2 billion invoices – Basware's Intelligent Automation drives real ROI by transforming finance operations. We serve 6,500+ customers globally and are trusted by industry leaders including DHL, Heineken and Sony. Fueled by 40 years of specialized expertise with $10+ trillion in total spend handled, we are pioneering the next era of finance.
Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world-class solutions and services. A critical part of our culture is the high amount of trust we put into our employees—we want everyone to make a difference, so we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where:
We Drive Customer Value, We Take Ownership and We Are Bold in everything we do, to make it all just happen for our customers.
2025Gartner Magic Quadrant Leader for Accounts Payable Applications. Basware and Deloitte create Center of Excellence
2024Launch of World’s 1st AP-Powered GenAI
2023Growth through acquisitions, Glantus and AP Matching
2022Basware became a privately-held corporation in a go-private transaction led by software private equity firm Accel-KKR
2020Recognized market leader, including Gartner Magic Quadrant. Global operations, 20+ offices worldwide
2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network
2005Launch of fully integrated Purchase-to-Pay solution suite
2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service
1992Launch of first financial management software
1985Basware founded in Finland
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