Business Development Manager Midwest

Skills & Requirements

Key Responsibilities & Deliverables:

• Generates sales from travel advisors, wholesalers, and group focused accounts in the assigned territory.
• Develops strong relationships with travel agencies throughout the assigned region.
• Develops new business opportunities, maintains, and enhances relationships with all new and existing travel advisors assigned.
• Achieves established revenue goals within budget.
• Oversees all sales of company products through face-to-face contact, mailings, telemarketing projects, group training seminars, product presentations, and trade shows focused on current and prospective travel agents, consortia, and group contacts and tour organizers.
• Delivers timely customer service to all product inquiries, collateral, and co-op requests.
• Initiates activities to motivate travel advisors to sell HX products.
• Gives, receives, and analyses information, formulates work plans, and prepares written materials, and articulates goals and action plans.
• Exhibits strong negotiation skills.
• Counsels and sells all appropriate company programs, products, and services to assigned travel advisor territory.
• Communicates with management as required or needed.
• Strives to attain all goals and objectives as outlined by Sales Director.
• Maintains a regular call schedule, with daily customer contact, and manages the territory assigned to enhance sales and profitability of the company.
• Markets new programs, and instructs travel advisors on industry or company changes, as well as training of new products.
• Provides management with field knowledge and examples of competitive programs, services, sales techniques, and products to enhance our company offerings.
• Must be able to travel within all of territory.
• Performs other duties as requested.

Requirements:

• 5+ years in sales, account management, or business development (travel industry preferred).
• Fluency in English is required
• Experience in maritime, expedition, or cruise industry beneficial but not required.
• Demonstrated success managing partner portfolios.
• Excellent relationship-building, communication, and presentation skills.
• Strong commercial acumen and experience in forecasting, co-op planning, and contract execution.
• High proficiency in Salesforce, MS Office, webinar platforms, and digital communication tools.
• Bachelor’s degree or equivalent experience required.
• Clear and conceptual thinking ability is a plus
• Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
• Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
• Remains calm and professional in stressful situations.
• Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
• Must be able to work independently and productively with minimum supervision.
• Recognizes problems, identifies possible causes, and resolves routine problems.
• Ability to establish and maintain professional atmosphere for employees, clients, and customers.
• Able to work a flexible schedule to include weekends and evenings to cover trade events and sales presentations.
• Excellent presentation skills and public speaking skills.
• Demonstrated ability to forecast sales.
• Must understand and follow implicit instructions and react favorable in all work situations.
• Must be adaptable and flexible in dealing with a variety of personalities, is frequently called upon to handle difficult situations.
• Must be able to handle conflict and represent company in a professional manner.
• Must be able to travel for partner business meetings, conferences and expos.
• Must live in the territory (Midwest).
• Must have a reliable transportation vehicle.
• Tech-forward and adaptable, with a proven ability to quickly learn new systems.
• Proficiency in MS Office applications including Outlook, PowerPoint, Word, and Excel.
• Experience working in a multi-national organization with a global guest mix.

Key Personal Attributes/Behavioral Competencies:

• Safety and Compliance minded for yourself and others.
• High degree of personal integrity and honesty.
• Passionate about inclusion and belonging. You take pride in bringing people and different perspectives together to promote a diverse and inclusive workplace.
• Clear and effective communication with internal and external stakeholders.
• Ability to manage execution and competing demands.
• Ability to adapt to change in a positive, productive manner.
• Approach work with an emphasis on attention to detail and accuracy to minimize mistakes.
• Effective & confident communication skills.
• Effective problem solving, conflict resolution, networking, continuous improvement, and technical aptitudes.
• Ability to work in an organized and logical manner with the flexibility to adapt to change when necessary.
• Strong sense of initiative and urgency, with the ability to follow-up on outstanding matters efficiently.
• Demonstrates pride and ownership in all aspects of your work, from high level advisory to essential day-to-day administration.
• Demonstrated polish and professionalism at all times when engaging with leaders and team members with differing points of view.

HX Spirit:

·Passionate Explorers: We are proud of our history and are driven to create more.

· ‘Can-do’ Mindset: We jump-in and proactively contribute to the greater good.

·Humble Leadership: We have a short distance between leaders and teams.

·Genuine Interactions: We want all people to be their true selves.

·Supportive & Collaborative Teams: We are curious and generous with our knowledge. We Trust.

Benefits: Salary for this position is $90K to $95k USD annually plus Sales Incentive Plan. HX provides an excellent benefits package which includes competitive compensation, employer paid Medical, Vision, Dental, EAP, Retirement with 4% match, 11 paid Holidays, Vacation 3 weeks, 9 personal days, familiarization trips, and excellent employee discounts.