Sr. DevOps Engineer

Job Description

Infrastructure Management

• Manage AWS cloud infrastructure including ECS/Fargate, Lambda, RDS PostgreSQL, S3, and VPC.
• Maintain Infrastructure-as-Code using Terraform.
• Manage Databricks clusters for analytics.
• Configure and optimize Kubernetes clusters.

CI/CD & Developer Tooling

• Maintain GitHub Actions pipelines.
• Manage deployment workflows across Development, Test, Staging, and Production.
• Implement automated testing and vulnerability scanning.
• Configure integrations with ClickUp, Slack, and QuickSight.

Security, Compliance & Governance

• Support SOC 2 Type II, ISO27001, and HIPAA compliance.
• Configure WAF, AWS Shield, and IAM least-privilege access.
• Manage GuardDuty, encryption standards, and credential rotation.
• Monitor and remediate vulnerabilities using Beagle Security.

Access & Identity Management

• Administer 1Password vaults, secure credential sharing, and MFA.
• Manage Office 365 licensing, conditional access, and security policies.

Monitoring, Performance & Reliability

• Configure dashboards and alerting in Grafana, Prometheus, Sentry, and CloudWatch.
• Monitor uptime, SLA performance, and auto-scaling.

Customer & Employee Technical Onboarding

• Provision AWS resources, Databricks, Auth0 SSO, monitoring, and backups.
• Manage Freshdesk access and support tools.
• Execute employee onboarding/offboarding workflows securely.

Release & Version Management

• Execute deployments with approval gates and rollback processes.
• Manage semantic versioning and release documentation.

Architecture & Scale Expectations

• Support multi-tenant, highly available architecture.
• Maintain systems supporting 5,000+ users and 1.2M+ daily records.

Monthly Time Allocation (Typical)

• Release & Deployment – 23% | Deploy code releases and respond to urgent production issues
• CI/CD & Tools – 18% | Maintain automation pipelines and development tools
• Ad-Hoc & Emergency Response – 15% | Handle unexpected issues and incidents
• Infrastructure Management – 14% | Manage AWS resources and optimize costs
• Security & Compliance – 14% | Maintain security controls and compliance requirements
• Customer Management / Freshdesk & Support Tools – 9% | Support customer onboarding and resolve escalated issues, Maintain support ticketing systems
• Employee Management / Password & Access Management – 7% | Handle employee onboarding and offboarding, Manage credential systems and access controls
• Monitoring & Performance – 7% | Monitor systems and optimize performance
• Database & Storage – 4% | Manage databases and backup systems
• Office 365 Administration – 3% | Administer email and collaboration tools