IT Administrative Assistant

Job Description

Key Responsibilities

• Provide calendar and meeting support for IT leaders and the broader IT team and visitors, including scheduling, rescheduling, and coordinating logistics for in person and virtual meetings.
• Prepare, format, and proofread IT related documents, presentations, spreadsheets, and reports, ensuring accuracy and consistency.
• Maintain organized electronic filing and shared repositories for IT documentation (e.g., team files, meeting notes, standard procedures, project trackers).
• Support basic data entry and updates in IT trackers, logs, or systems (e.g., project lists, asset or request trackers) as directed.
• Assist with coordination of IT team events, workshops, and training sessions, including agendas, attendee lists, materials, and local logistics.
• Help process routine administrative tasks such as invoices, purchase requests, basic vendor documentation, and expense reports in alignment with established processes.
• Monitor and help coordinate local IT office or team supplies (e.g., standard office materials, meeting materials) according to guidelines.
• Support onboarding logistics for new members of the IT team (scheduling introductions, sharing team materials/checklists, helping with standard setup steps as directed by IT staff).
• Assist the IT leaders and team in travel scheduling and processing of expense reports.
• Perform other administrative duties as assigned to support the effectiveness of the Worcester IT organization.
• Serve[SL1.1] as a point of contact for building issues. Communicate security issues, cleaning needs and maintenance requests through the proper channels.