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Key Account Manager (E-commerce) Benelux

  • Application Deadline: April 30, 2019
  • Genk

The Key Account Manager (KAM) reports into the Country Manager where he or she will play a crucial role in the Vaimo sales team and financial result of the companies results. The KAM is expected to maintain and build excellent client relationships, by ensuring client loyalty that will result in continued sales orders of the Vaimo services, products and partner offerings.

As a Vaimo KAM you will be required to manage a portfolio of clients, meet and exceed your sales targets, work in a team and in some cases project lead and deliver your deals.


  • Work closely with clients to understand key areas of opportunity where Vaimo offerings can provide a valid ROI that aid the clients business growth in E-Commerce and continued investment in Vaimo.
  • Comprehend statistical key performance indicators (KPI’s) that can support sales offerings.
  • Achieve and meet your assigned financial and activity sales targets.
  • Strong deal closing and negotiation.
  • Ability to understand contract obligations and commitments of both client and Vaimo.
  • Co-ordinate and synchronize with other sales team members.
  • Keep updated with industry standards, market behavior and competitor changes or threats.


  • Managing a portfolio of accounts and identify or take on new customer leads.
  • Preparing and building sales proposals to be sent to clients.
  • Liaise with the legal team to build specific client contracts.
  • Handover meetings of your deals to Project Managers and Developers in detail.
  • Conduct regular meetings with your clients and drive sales opportunities.
  • Work with Partners offerings that enable you to drive income and sales targets.
  • Proactively plan and schedule project activities and calibrate with team members and other stakeholders and continuously follow up on project progress.
  • Liaising with clients outside of general working hours.
  • Delivering sales presentations to high-level executives.
  • Work with all of Vaimo’s internal and operational standard systems for your daily processes.
  • Attend or create corporate events, conferences and exhibitions.
  • To be updated on new products, services, packages, campaigns, routines and processes.

Work with great people

Kristiina Lenman
Legal Manager
"Vaimo is an international, rapidly growing, high-tech and highly professional company to work at."
Juri Kostjunin
Frontend Developer
"Vaimo is a company where you can grow as a professional and have a lot of fun with your colleagues. "
Wilko Nienhaus
"Working at Vaimo means being part of fast growing company and being able to influence that growth."
Elvin Risti
Technical Manager
"Challenging tasks keep me motivated and my own learning curve keeps on rising."
Anna Smykun
HR specialist
"Vaimo is not just a job for me-it is my second home and the place I want to get back to every day."

Skills & Requirements

  • Have the ability to work both on your own and in a team.
  • High productivity and efficiency without compromise to quality.
  • Energy, enthusiasm and the ability to work under pressure to meet deadlines.
  • Bring clarity to chaos in a practical and effective manner when required.
  • Excellent organizational skills, attention to detail and communication and interpersonal skills.
  • Creativity, initiative combined with commercial awareness.
  • Using contacts to generate new business or potential personnel recruitment for Vaimo.
  • Excellence reading and writing in Dutch and a very good knowledge of English; French is a plus.

Great Place to Work

  • Superb training

  • Career development opportunities

  • Friendly and dynamic work environment

  • International career

  • Competitive remuneration packages

  • You choose your tech gear

About the company

Founded in 2008, Vaimo is the global leader in delivering award-winning digital storefronts, omni-channel solutions and mobile apps. Our only focus is to accelerate B2B and B2C sales for our brand, retail and manufacturer clients. With 15 global offices across EMEA and APAC and over 300 employees, we provide an international presence that allows us cultivate close, long-term relationships with our clients. With a focus on driving digital innovation our services cover the full-spectrum of your Commerce needs ranging from strategy, design, development, optimisation, cloud services, all the way to wherever your Commerce initiatives reach. We deliver solutions around B2B, B2C, Omni-Channel, PIM, Order Management and Business Intelligence.

Every year, Vaimo wins awards in recognition of our commitment to technical excellence, innovation and satisfaction. Among others, we have received the Gazelle Award (6th consecutive years), listed as Econsultancy’s top 100 digital agencies (2 consecutive years) and Magento has recognised Vaimo's leadership by selecting us as Global Elite Partner in 2017, Commercial Partner of the Year in EMEA in 2017, Omni-channel Partner of the Year in 2016 and EMEA Partner of the Year in 2015.

August 2008VAIMO Sweden is established.

December 2010VAIMO enters Estonia.

March 2012VAIMO enters UK.

March 2012VAIMO enters South Africa.

February 2013VAIMO enters Norway.

May 2013VAIMO enters Finland.

January 2014VAIMO enters Ukraine.

August 2014VAIMO enters Denmark.

August 2015Vaimo signs a strategic partnership with one of the Asia's largest eCommerce companies Transcosmos.

November 2015VAIMO enters UAE.

January 2016VAIMO acquires Customerwise - the Danish Magento solution partner.

May 2016VAIMO enters Japan.