Head of Overlay Implementation

Job Description

Are you ready to lead and inspire a team of skilled engineers delivering critical connectivity solutions across Norway? Do you want to make an impact in a role that combines your expertise in technical delivery with the opportunity to drive transformative change? If so, this could be the right step in your career journey!

About the role

As Head Of Overlay Implementation, you’ll take charge of a Norwegian team of technical engineers focused on delivering tailored SmartConnect solutions to our enterprise clients. This role requires a well-rounded leader with deep experience in project management, transformation, and change management. You’ll work closely with the Heads of Solution in Sweden and Denmark, standardizing delivery processes and fostering a collaborative, pan-Nordic approach. This is a growth-oriented position ideal for someone looking to build on their existing leadership skills, particularly in resource allocation and team development. It’s a great opportunity for a candidate with experience in project leadership roles who is ready to take on personnel responsibility and grow within an organization that values continuous development.

Key responsibilities:

• Lead and support your team of implementation engineers, ensuring technical delivery meets client expectations and high standards, ensuring they have the right competence and conditions to succeed.
• Partner with counterparts in Sweden and Denmark to create a unified, pan-Nordic approach to project delivery, setting a new standard for collaboration with a proper change management and transformation plan.
• Engage extensively with clients to provide updates, manage expectations, and handle escalations, ensuring smooth and successful implementations.
• Drive continuous improvement initiatives, refining delivery processes to elevate client satisfaction and operational efficiency.

The Team & Why join GlobalConnect

GlobalConnect is on a mission to transform digital connectivity across the Nordics. Our team in Norway is a skilled, motivated group eager to make a real impact by delivering innovative connectivity solutions to large enterprises. In this role, you’ll have a valuable opportunity to grow as a manager, developing your expertise in resource allocation and change management. Join us to help shape a pan-Nordic delivery model that leads the industry in innovation and collaboration.

To excel in this role, we think you need:

• Solid experience in leading teams through complex projects, such as in project management or similar roles (personnel responsibility not required but beneficial).
• Understanding of SD-WAN and network technology, no need to be hands-on technical.
• Proven skills in change management, with a readiness to guide teams through transitions and drive organizational improvements.
• Proficiency in corporate-level English, with a Scandinavian language as a plus.

At GlobalConnect, we hope to provide the opportunity to grow, innovate, and make a meaningful impact. As part of our team, you’ll shape the future of digital delivery in Norway and the broader Nordics. This role is tailored for someone who is keen to develop as a manager, build key competencies, and be part of an exciting journey toward a more connected future.