Enterprise Program Leadership: Independently drives complex programs across application and infrastructure teams, influencing without authority while holding teams accountable to commitments
Multi-Workstream Integration: Proven ability to coordinate and chain together numerous independent workstreams, PMs, and vendors into a unified delivery plan with clear dependencies and milestones
Business–Technology Translation: Fluent in both technical and business domains; can seamlessly pivot between architectural discussions and executive-level narratives, ensuring shared understanding and alignment
Executive Presence & Communication: Confident communicator with strong executive presence; delivers concise, credible SteerCo updates and can push back constructively on unrealistic plans or unaddressed risks
Proactive Risk & Issue Management: Actively identifies, escalates, and mitigates risks and dependencies early; ensures leadership is never surprised by delays, scope impacts, or delivery threats
Delivery Judgment & Decision Ownership: Exercises strong judgment in day-to-day decision-making, clearly documenting decisions and distinguishing material issues from noise
Adaptability in Enterprise Environments: Effective across mixed delivery models, legacy and modern tech stacks, and organizational complexity while maintaining delivery momentum
Calm Under Pressure: Maintains clarity, organization, and forward progress amid ambiguity, competing priorities, and high-visibility scrutiny
Skills & Requirements
Skills and Requirements –
3+ years of Senior Program Manager or Program Manager experience leading large-scale, cross-functional technology initiatives in enterprise environments
5+ years overall experience in application development and technology delivery environments
Strong preference for prior airline experience, particularly supporting application and infrastructure technology teams
Demonstrated experience managing large, multi-workstream programs (15+ parallel workstreams) with multiple independent teams, PMs, and vendors
Strong understanding of modern technology delivery concepts, including application platforms, infrastructure dependencies, integration patterns, DevOps principles, and standard SDLC methodologies
Ability to read and challenge architecture and dependency models to surface delivery risk (solution design responsibility not required)
Experience maintaining integrated delivery artifacts, including program plans, RAID logs, dependency tracking, and decision documentation
Experience presenting to and engaging with VP and SVP-level stakeholders through SteerCos and executive forums