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Integration Specialist

  • Applications are considered on a rolling basis
  • Columbus
  • Remote
  • Hourly salary: $30 - $31
  • Applications are considered on a rolling basis
  • Columbus
  • Remote
  • Hourly salary: $30 - $31

Integration Specialist: Level 1 Responsibilities:

  • Conduct individual and group training sessions via Zoom to assist with Learning Management System (LMS) integrations.
  • Develop a strong understanding of McGraw Hill’s digital products, including Connect, SIMnet, and ALEKS.
  • Collaborate with sales teams to support customer retention and identify new business opportunities.
  • Manage the integration process for both new and returning customers to ensure a smooth experience.
  • Promptly follow up on meetings and resolve customer inquiries related to product integration.

Skills & Requirements

Integration Specialist: Level 1 Qualifications:

  • Bachelor’s Degree required.
  • Familiarity with McGraw Hill courseware solutions like Connect, ALEKS, and SIMnet.
  • Experience with major LMS platforms such as Blackboard, Canvas, D2L, or Moodle.
  • 1-2 years’ experience in customer success or software implementation, preferably in higher education.
  • Strong communication and presentation skills, with an ability to support users with varying technical backgrounds.

About the company

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Kalaiselvi Krishnan | Contact Person

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Columbus | Remote
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