Department Manager
- Application Deadline: May 3, 2026
- Multiple locations
- On-site
We are looking for a Department Manager to lead, develop, and grow our Technical Communication and Data Solutions business at our Oulu/Kemi office.
In this role, you are responsible for business growth, key customer relationships, and people leadership. You combine a strong commercial mindset with an understanding of how technical documentation and information management create value for customers and support efficient, profitable operations.
Your responsibilities
Business growth and sales
·Own and drive business growth for the department together with Etteplan’s sales organization
·Take an active, hands-on role in consultative sales, including identifying opportunities, shaping solutions, and supporting or leading customer negotiations
·Develop existing customer relationships and build new ones, acting as a trusted partner to key accounts
·Contribute to revenue, profitability, and pipeline targets for the department
Leadership and delivery
·Lead and develop a team of specialists and/or project managers in Technical Communication and Data Solutions
·Set clear goals and priorities, support performance, and develop both technical and commercial capabilities in the team
·Ensure customer projects are delivered with high quality, on time, and in line with commercial targets
·Work closely with project management to balance capacity, quality, and profitability
Collaboration and development
·Collaborate across Etteplan units and functions to build competitive, value-driven solutions
·Contribute to the development of service offerings, processes, and ways of working
·Promote long‑term customer success through a consultative, partnership-oriented approach
To be successful in this role you have
·Several years of experience in consultative B2B sales, business management, or customer leadership in an expert or technology-driven environment
·Proven ability to grow customer accounts or business areas and work with revenue and profitability targets
·Experience in leading people or expert teams in a project-based business
·Solid understanding of project delivery, commercial responsibility, and profitable business
·A relevant Bachelor’s degree (e.g. technical or business)
·Fluency in Finnish and English, both spoken and written
Great Place to Work
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Occupational health services and insurance fund
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Lunch, sport and culture benefit
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Events and activities
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Talent Referral bonus
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Benefit and discount program for employees and their families
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Phone benefit
Work with great people
About the company
As a technology service company, we bring people and technology together to change things for the better. For creating solutions positively impacting our everyday life, we need diverse people, expertise, and collaboration. Together with our customers, we are building the world we wish to see. Explore our openings and become part of a culture which believes in collaboration, creativity, and innovation. Our values – forward focus, bold thinking, smarter together – set the foundation for our culture. Whether you’re an experienced professional or just starting your career, Etteplan is where your next adventure might be just around the corner. Your journey starts here!
Diversity, equity and inclusion
At Etteplan, we believe that embracing Diversity, Equity and Inclusion is key to our innovation and success. Our global community Happy DEIs, helps create an environment where every voice is heard and valued and every employee feels included and empowered. We provide a platform for open discussion, networking, and continuous learning, ensuring that DEI is woven into the fabric of our workplace. Join us and you'll be part of a company that doesn't just talk about DEI – we live it.
Forward focusWe take pride and ownership in our work as well as our personal and professional growth. For us, new technologies are opportunities waiting to be turned into our competitive advantage. With our foresight and proactive mindset, we advance the success of both our customers and Etteplan.
Bold thinkingWe explore new horizons, challenge ideas, and actively propose innovative solutions. We promote an environment of open dialogue, where we have the freedom to voice our opinions openly and honestly without fear of judgment.
Smarter togetherWe share ideas with one another, not just with our closest colleagues but across different disciplines and service areas. By learning together, we help foster a diverse community where knowledge flows freely, where collaboration knows no limits, and where everyone can feel they belong.
Kimmo Virtanen | Contact Person
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