Business Development Manager

Are you interested in joining Europe’s fastest growing companies? Do you want to impact the wellbeing of millions of employees?

If yes, keep reading and join us to make an impact in a fast-paced and dynamic environment where you’ll play a key role in boosting everyday wellbeing—at home, at work. Everywhere!

Epassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets.

Epassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.

We are currently hiring a Business Development Manager to be based at our offices in either Leatherhead or Haywards Heath (hybrid).

Your mission at Epassi

As Business Development Manager, you’ll play a pivotal role driving the growth and commercial success of our Marketplace.

Our Marketplace brings together trusted third‑party benefit solutions - integrated seamlessly into the award-winning Zest platform - so clients can offer their employees a richer, more flexible benefits experience. Your role is to make that ecosystem thrive: increasing adoption of partner solutions, deepening partner relationships, and ensuring our Marketplace consistently delivers value to clients and end users.

You’ll work closely with Sales, Customer Success, and cross‑functional teams to ensure marketplace offerings are clearly positioned, effectively delivered, and aligned with client needs, market expectations, and legal requirements.

A strong background in Consulting and the Benefits industry is essential to succeed in this role.

Your responsibilities

🚀 Marketplace growth & partner management

• Deliver marketplace sales targets through smart cross‑sell and upsell strategies
• Build and nurture strong, long‑term relationships with marketplace merchants
• Track partner performance, uncover growth opportunities, and ensure solutions create clear client value
• Contribute directly to wider commercial and business objectives

🤝 Internal enablement & collaboration

• Empower Sales and Customer Success teams with the training, insights, and materials they need to confidently sell marketplace solutions
• Support Professional Services with solution expertise and implementation coordination
• Partner closely with cross‑functional teams to ensure seamless delivery and strong commercial outcomes

💬 Client engagement & issue resolution

• Support escalated client queries related to marketplace solutions, ensuring swift and effective resolution
• Act as a key link between clients, internal teams, and marketplace partners to support smooth onboarding and ongoing adoption.

What you should bring

Essential

• Experience working in the Consulting and Benefits industry
• Experience consulting with Benefits providers and understanding their commercial models
• Strong negotiation skills and a track record of building long-term partner relationships
• Proven ability to work effectively across cross-functional teams
• Strong communication skills with the ability to articulate solution value to internal teams and clients
• Experience supporting sales processes, pitches, or client-facing engagements
• Understanding of compliance and information-handling requirements

Desirable

• Experience with digital marketplaces, or technology-driven Benefits solutions
• Familiarity with implementation processes or professional services delivery

Role details

• Department: Merchants
• Reports to: Director, Merchants
• Employment type: Full-time
• Location: Haywards Heath, West Sussex or Leatherhead, Surrey (office-based, hybrid)
• Salary: £40,000–£50,000

Why you should join us
Be part of an ambitious growth journey and join a global community of driven, bold, entrepreneurial, yet humble Epassians in a company that is constantly evolving.

• Work with a clear purpose — boosting everyday wellbeing — and create a meaningful, positive impact on both individuals and society
• Thrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes and challenges
• Come as you are — we’ll bring out the best in you and support your personal and professional growth
• Join a fast-growing tech company with a strong financial foundation, offering opportunities to grow and make an impact together with us
• Benefit from an inspiring and supportive work environment where employee wellbeing is a true priority
• Contribute to solidifying our position as the number one player in Europe’s employee benefit market and help shape the next wave of success