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Key Account Manager
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Industry

Computer Software

Category

Customer Service

Experience

Mid level

Application Deadline: May 10, 2026

Location: London

Workspace type: Hybrid

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Contact Person
Joonas Tiusanen

Job Description

Ready to make your mark? Join a global leader's UK expansion!

We are Sievo. A Finnish-born, global-leading procurement analytics SaaS company, and we’re officially opening our doors in London. For years, we’ve successfully built and served the UK market remotely from our Helsinki HQ, but now we are entering our next growth chapter. We are looking for a Key Account Manager to join our UK team and be at the forefront of this expansion.

Does client success make you tick and operating in the global arena of the CxO’s of the world excite you? Now you have the opportunity to make an impact in the big leagues! As the first Key Account Manager of our London office this is a chance to shape our local presence and leave your mark – with the full backing of an over 20-year-old, global procurement analytics SaaS leader.

As a Key Account Manager, you will focus on:

  • Account management: You’ll have full commercial and contractual ownership of a dedicated portfolio of about 15-20 enterprise accounts. You will be leading your own client cluster to drive client success, ensuring the customers are happy, while also focusing on where the highest value is.
  • Driving growth & retention: You’ll have ownership of your accounts from upsales and retention perspectives. You will be driving our growth by ensuring that we meet and go beyond our clients’ expectations as well as grow their use of our solutions.
  • Influencing decision-makers: You’ll guide CxO’s and key decision-makers as well as act as a trusted advisor for them.
  • Collaboration: You’ll work in close collaboration with the UK leadership and Helsinki-based Account Management organization while being supported by other functions globally.

What we’re looking for:

We’re looking for 5+ years of experience in Account Management, Customer Success, or B2B SaaS sales, but we’re especially excited about the expertise you’ve built in:

  • Strategic account & sales management: You have proven experience managing six-figure B2B solution sales across enterprise accounts with multiple stakeholders. You’re skilled at identifying and driving upsales / cross-sales, as well as driving retention within your portfolio.
  • Relationship building: You excel at building and nurturing long-lasting relationships with global clients and thrive to exceed client expectations. You’re not afraid to find and get to know the right people – you’re able to navigate complex organizations to find the relevant key stakeholders and sponsors.
  • Impactful communication: You possess fluent communication skills in English and excellent presentation skills enabling you to convince senior stakeholders in Procurement, IT, ESG and Finance functions.
  • Organizational skills: You have the ability to stay ahead across a portfolio of accounts, balance competing priorities, and ensure nothing slips through the cracks.
  • Tech-driven mindset: You are tech-savvy, and a quick learner of new software and technologies. You’re able to transform that knowledge to solution proposals for your customers.

What we also appreciate:

  • Prior understanding of procurement, experience working in procurement or with procurement solution providers will help you make a flying start!
  • We work in English, but ability to hold discussions in other languages, such as French or German, is considered as an advantage.

What awaits you at Sievo:

  • You get to be a key player in building Sievo’s UK presence, trusted with ownership and flexibility to shape your role.
  • You’ll partner and work directly with high profile executives from Fortune 500 companies.
  • A team of 40+ nationalities, so you’ll have the possibility to work with an international group of great people with diverse backgrounds.
  • Sievonians are ambitious, yet kind and supportive – you’ll be challenged to grow, backed to succeed, and never left to figure it out alone.
  • Our Finnish roots run deep: we are founded on an open, honest and transparent Nordic working culture where we value freedom and responsibility. We are looking for people who yearn for this freedom, are able to make the most out of it and are willing to take on the responsibility.

This is a full-time position, and the salary model consists of base salary and commission.

Sievo has a hybrid working model. Candidate is expected to be based in the London metropolitan area (or nearby) and join us at the office in London around 2-3 days per week. The position requires occasional travel to customer sites, mostly within the UK and Europe, approximately 30 days a year.

As excited as we are? Here are the next steps!

To take the first step on this great growth adventure, we encourage you to send your CV, cover letter and salary expectation through our recruitment system by May 10th. We will be going through applications on a continuous basis, and the position will be filled when a suitable candidate has been found. This means that we look forward to receiving your application as soon as possible!

If you have any questions regarding the role, feel free to be in touch with Account Director, Joonas Tiusanen (joonas.tiusanen@sievo.com).

Please note that we are unable to provide relocation sponsorship for this role and all candidates should be eligible to work in the UK.

Meet Sievo!

Sievo is a fast-growing software-as-a-service company from Finland. Our unique superpower is called procurement analytics. We are the global leaders in our space and help our customers understand their own procurement data, make data-driven decisions, reduce emissions, drive supply chain resilience, and beyond! Currently 2% of global GDP is processed by Sievo every year – pretty cool, right?

Our customers include iconic brands such as Levi’s, Carlsberg, Deutsche Telekom, and Mars. Our 400+ Sievonians are based across Helsinki, Chicago, Bucharest and London.

At the core of our success are talented and passionate people. We celebrate all backgrounds and perspectives, creating a vibrant culture that sparks innovation and creativity. Here, talented individuals team up to tackle complex data challenges while keeping it friendly and approachable. We're dedicated to supporting each other's growth, ensuring everyone has the chance to learn new skills and advance their careers in our welcoming and collaborative space.

At Sievo, we celebrate and support differences and strive to create a culture where everyone feels valued and included. As an Equal Opportunity Employer, we do not discriminate against any individual in hiring or employment based on gender, gender identity or expression, age, ethnic or national origin, nationality, language, religion or belief, opinion, disability, state of health, sexual orientation, or other personal reasons.

About the company

We are a global fast-growing Procurement Analytics SaaS company. Our purpose is to create a transparent and data-driven world while being awesome. We are a diverse team of over 300 individuals - all unique, yet all Sievonians. We are known for our expertise in having fun, staying cool, and diving into bigger lakes. Dare to challenge yourself? Let's meet!

I'm interested