Operations Manager – Dometic Mobile Cooking

Job Description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. We are on a growth journey – now looking for an Operations Manager who will take our European operations to the next level and and flawlessly combines supply chain, logistics, and customer focus. Do you want to build scalable processes for a fast‑growing international outdoor brand? Then this is your next step.

The newly established Mobile Cooking business unit is part of Dometic Outdoor Standalone segment and marks an exciting evolution of the company CADAC, acquired in January 2022. The Mobile Cooking business unit is now the driving force behind the development, marketing, and sales of innovative mobile cooking appliances and accessories—primarily serving the EMEA region.

This role is based in Duiven, The Netherlands, close to the German border, where you’ll join a vibrant team of nearly 30 colleagues working in a collaborative and informal environment. Together with our teams in the UK, South Africa, and China, the Mobile Cooking family totals around 50 passionate professionals.

About the position

As Operations Manager, you are responsible for the complete operational process across Europe: from supply chain and warehousing to Customer Service and Technical Services. You lead a team of approximately 10 FTE and collaborate closely with logistics partners, internal teams, and our 3PL networks across Europe.

Your main responsibilities

Operational leadership

• Develop and execute the European operations strategy.
• Lead the S&OP process and strengthen cross‑functional collaboration.
• Build scalable processes and systems for new market growth.
• Define and monitor KPIs such as OTIF, order cycle time, freight cost per unit, and inventory turnover.
• Drive continuous improvement through Lean, Six Sigma, or similar methodologies.
• Initiate digitalization of supply chain visibility and automation.
• Ensure compliance with EU legislation, including correct HS classifications.

Strategy & Process Optimization

• Identify and resolve bottlenecks to improve efficiency and cost structure.
• Develop sustainable logistics initiatives and CO₂ tracking.
• Coordinate annual container forecasting and strategic planning.

Logistics & Inventory Management

• Optimize inventory levels across multiple European warehouses.
• Coordinate logistics activities in the Netherlands and the United Kingdom.
• Manage 3PL partners and transport networks, including tender processes.
• Oversee data and budget processes.

Customer Service & (Technical) Services

• Professionalize and structure the Services team.
• Optimize claim, warranty, and returns processes.
• Improve ticket handling, service performance, and review management.

What do we offer?

You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow, evolve with the company and take on new challenges.

You will join an international and entrepreneurial environment where innovation, growth, and outdoor passion are at the core. You will have the space to make an impact, shape processes, and play a crucial role in our European operations.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!