Operations Analyst

Job Description

Are you motivated by turning data into decisions that improve how operations run?

We are looking for an Operations Analyst who can help us translate operational and financial data into clear insights, stronger cost control, and better reporting across our Nordic business.

In this role, you will work closely with Operations, Project teams and Finance to identify cost drivers, performance trends, and improvement opportunities. You will join a pan-Nordic team with broad exposure across the business and the opportunity to create value quickly in a mature analytics environment.

What you need to succeed

To succeed in this role, you likely have:

• Advanced Excel skills, including modelling, pivot tables, Power Query, and advanced formulas
• Experience working with analytics, reporting, or decision support based on larger data sets
• Experience with BI and reporting tools such as Power BI, Tableau, or similar
• Knowledge of SQL for data extraction, joins, and aggregation
• Fluent English and one Scandinavian language, both written and spoken

About the role and the team

This role sits at the intersection of operations, finance, and analytics. The team works with service assurance, ensuring stable operations for our customers and following up on faults that occure. You will be part of a pan-Nordic team of five, with your manager based in Oslo. The role can be based in Oslo or Uppsala.

The purpose of your role is to support better decision-making by providing stakeholders with analysis and overviews that help them understand performance, cost development, and where action is needed. You'll provide insights across all levels of the organization; from the Board of Directors to daily operational updates. You will also colaborate closely with our external partners and sub-contractors that do fault-handeling in the field, pinpointing cost drivers and opportunities for improvement.

What you’ll be working on

• Build, maintain, and present recurring and ad hoc analyses
• Design and improve dashboards and monthly or quarterly reports linked to business KPIs
• Identify cost drivers, performance trends, and opportunities for operational improvement
• Build cost models and scenario analyses to support operational and financial decisions
• Reconcile operational activity with financial postings and support forecasting and variance explanations
• Contribute to better data quality, stronger reporting processes, and more efficient analytics workflows

Who we are looking for

We believe you are structured, analytical, and comfortable working with large amounts of information. You can explain findings in a simple and useful way, also to stakeholders who are not specialists in analytics.

You work independently, pay attention to detail, and can adjust priorities when needed. You are motivated by improving existing ways of working and helping others make better decisions through facts and insight.

Knowledge of telecom or infrastructure is an advantage, but not a requirement. We also welcome graduates with a strong analytical background and candidates from other industries who bring relevant skills and perspectives.

Does this sound like you? If so, we would love to hear from you.

Our recruitment process

• Screening with Anna from Talent Acquisition
• Hiring Manager interview
• Personality and ability tests feedback and discussion with Anna
• Case interview with Hiring Manager and peer/stakeholder
• Final alignment meeting
• References and offer

This is a great opportunity to take on a role with broad Nordic exposure and real business impact, while working closely with both operational and leadership stakeholders.

No need for a personal letter – just send us your CV or LinkedIn profile.