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Marketing Automation Specialist / Growth Hacker, Group Support Office

  • Application Deadline: March 5, 2019
  • Stockholm

Scandic has started the transformation of becoming a Data driven company, focusing on customer intelligence, decisions and actions based on data. The Customer Loyalty & Insights team is responsible for building guest lifecycle value by using data and insights to suggest and implement actions.

In the role as Marketing Automation Specialist/Growth Hacker you will be the expert in creating efficient and fast growth, both within members of the Loyalty Program and guests.

You will mainly be responsible of growth within our email marketing, but the role is also responsible for starting a community to introduce a growth hacking mindset and techniques within other departments and channels. You will also be the lead for driving and developing automations and lifecycle communication in collaboration with our markets.

You will work closely with the Customer Analyst, Data Strategist and Marketing Automation Platform Product Owner and also be a part of projects suitable for your profile.

Areas of responsibility

  • Develop and implement marketing automation opportunities (mainly for e-mail, sms and push)
  • Drive Growth hacking from idea to ROI - share insights, recommendations and drive them to action and show impact
  • Drive a fast way of testing/learning process and be an evangelist for cross-functional teamwork
  • Uncover opportunities
  • Analyze data and gather insights, ideate, prioritize, test
  • Plan and implement Growth Hacking processes

Work with great people

Parisa Amoor
Recruitment Specialist
"På Scandic ser vi människors olikheter som en styrka, vi tar vara på varandras unika potential."
Kaj Tekari
Sales Training & Development Manager
"Scandics mångfaldsarbete värdesätter jag högt, vi vågar och vill tänka annorlunda!"
Helena Blomberg
Call Centre Manager
"Jag ges stora möjligheter till utveckling och gör det dessutom tillsammans med härliga kollegor."
Oliver Bowley
UX
"Scandic är på en digital resa, tillsammans med mitt välkomnande, drivna team jobbar vi för att få det att hända."
Parisa Amoor
Recruitment Specialist
"At Scandic we see people's differences as a strength, we take care of each other's unique potential."
Kaj Tekari
Sales Training & Development Manager
"I highly value Scandics work with diversity, we dare and want to think differently!"
Helena Blomberg
Call Centre Manager
"I get great opportunities for development and do it together with lovely colleagues."
Oliver Bowley
UX
"Scandic is on a digital journey, along with my welcoming, driven and international team I work hard to make it happen. "

Skills & Requirements

We believe that you have had a similar role before and that you understand both marketing and data analysis. You have very good analytical skills, you think outside the box to find or come up with new ideas. You are creative, know how to fail fast and aren’t afraid of taking risks. You are good at prioritizing and understanding the importance of e-mail marketing, campaigns and follow-up, and can also drive the development from current state to a forward leaning approach.

You should be able to take responsibility of your daily work and also plan for the future needs of the role and growth hacking.

  • Proven track record of E-mail Marketing, Marketing Automations and Growth Hacking
  • 5 years’ experience working with analysis of data – meriting if within B2C
  • Experience and understanding of marketing, personalization and digitalization
  • Proven ability to successfully drive analysis related projects
  • Experience from Marketing Automation Platforms (e.g. SalesForce Marketing Cloud)
  • Proven ability to create dashboards
  • Familiar with SQL or similar
  • Bachelor’s degree or equivalent

Great Place to Work

  • Professional and personal development

  • Discounts when eating, drinking & staying with us

  • Family & Friends discounts

  • Partner discounts

  • Great health insurance for you and your family

  • Healthy staff food

  • Utbildning och utveckling via interna plattformar

  • Hälsosam personalmat & friskvårdsbidrag

  • Pension & försäkringar enligt kollektivavtal

  • Rabatt hos våra partnerföretag

  • Family & Friends rabatt för din familj och vänner

  • Rabatt när du äter, dricker och övernattar hos oss

About the company

In our 280 hotels, in the 130 destinations that we operate in, we create great hotel experiences for the many people to enjoy, including ourselves.

DO YOU SHARE OUR VALUES?

BE A PRO GROW IN YOUR ROLE AND THE ORGANISATION
You are empowered to go in your desired direction, whichever that might be.

BE YOU AMONG FRIENDS
You can be yourself at Scandic, that’s how we are able to give that genuine personal service to our guests. We don’t always know what challenges we will face during the day, but we will solve them together.

BE CARING FOR THE BENEFIT OF TOMORROW
We will challenge you to take initiatives to accelerate the positive change for earth and build this and future generations as a whole.

BE BOLD MAKE YOUR ACTIONS MATTER
You are trusted to step out of your comfort zone and make a difference. We have the muscles to make use of great initiatives.


Visste du att... TOM

TOM...uppmuntrar alla att göra skillnad för miljön och att det var en av våra kollegor inom housekeeping som kom på idén om ”häng-upp-handduken”.

TOM...i Sverige blivit rankad som besöksnäringens mest attraktiva arbetsgivare två år i rad, i Visitas årliga undersökning.

TOM…har en tillgänglighetsstandard bestående av 135 punkter, i syfte att ge samma service, produkter och tjänster tillgängliga för alla.

TOM... serverar mer än 25 miljoner koppar kaffe varje år och att allt kaffe som serveras är ekologiskt och Fairtrade eller UTZ-certifierat.

TOM...ständigt utvecklar hållbarhetsarbetet, där vi senast valt bort sugrör, drinkpinnar, tandborstar och take away-lock gjorda i plast.

TOM...har KRAV-märkt frukost på alla svenska hotell sedan 2001. Scandic har också varit engagerad som rådgivare vid utvecklingen av kriterier för KRAV.

TOM...tack vare vårt stora miljöengagemang, blivit rankad som branschens mest hållbara arbetsgivare åtta år i rad, av Sustainable Brand Index.

TOM… i fler än 4 fall av 5 har Svanen-märkta hotell och vi jobbar för att samtliga hotell ska uppnå kravmärkningen.

TOM…har arrangerat världens största blind-lunch i totalt mörker, för att uppmärksamma synskadade under dagen för personer med funktionshinder.

TOM...under 2014 inledde ett samarbete med organisationen Real Stars, centrerat kring ”Fair Sex”, dvs. arbete mot människo- och sexhandel.

Did you know that...TOM

TOM... “Hang up your towel” is one of Scandic’s innovative ideas within sustainability and was initiated by one of our housekeepers.

TOM... More than 4 out of 5 of our hotels are eco-labelled and the proportion is growing all the time.

TOM... We have an accessibility standard, including 135 points, to be able to provide same products and services for everyone at our hotels.

TOM... We have arranged the world's largest blind lunch, in total darkness, in order to highlight the annual Day of Persons With Disabilities.

TOM... we serve more than 25 million cups of coffee each year and all of our coffee is ecologic, and FairTrade or UTZ-certified.

TOM... all breakfast buffets at our hotels in Sweden are certified by KRAV since 2001 and that we have been engaged as advisors when developing the criterias for KRAV.

TOM...thanks to our engagement in sustainability matters we have been named the most sustainable brand in the hotel industry, eight years in a row, by Sustainable Brand Index.

Scandic Hotels Group

Stockholm
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